The Informal Demand Letter is a crucial business communication tool used across Canadian jurisdictions when seeking payment or specific action from another party. It serves as a less aggressive alternative to formal legal demands while maintaining professional standards and legal compliance. This document type is typically used when there's an outstanding debt, unfulfilled obligation, or dispute that requires resolution, but the sender wishes to maintain a professional relationship with the recipient. The letter should include specific details about the debt or obligation, payment terms, deadline for response, and potential consequences of non-compliance, while adhering to Canadian debt collection and consumer protection regulations. It often serves as documentary evidence of attempted resolution if the matter later proceeds to litigation.
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1. Sender's Information: Full name, address, and contact details of the person or entity making the demand
2. Date: Current date of the letter
3. Recipient's Information: Full name and address of the person or entity receiving the demand
4. Subject Line: Clear indication that this is a demand letter and brief reference to the matter
5. Debt/Obligation Details: Specific amount owed or obligation unfulfilled, including relevant dates and transaction details
6. Payment/Action Required: Clear statement of what is being demanded (payment, action, etc.) and deadline for compliance
7. Contact Information: How and where to make the payment or respond to the demand
8. Closing: Professional closing with sender's signature and name
1. Previous Communications: Reference to prior attempts to resolve the matter, used when there has been previous correspondence
2. Legal Consequences: Description of potential legal action if demand is not met, used when escalation may be necessary
3. Payment Plan Options: Suggested payment arrangements, used when willing to accept installment payments
4. Interest and Fees: Breakdown of additional charges, used when applicable to the debt
5. Without Prejudice: Legal disclaimer protecting sender's rights, used when attempting settlement negotiations
1. Statement of Account: Detailed breakdown of amounts owed, including dates and descriptions of charges
2. Supporting Documentation: Copies of relevant contracts, invoices, or correspondence that prove the debt or obligation
3. Payment Instructions: Detailed instructions for making payment, including banking information if applicable
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Small Business
Relevant Teams
Accounts Receivable
Finance
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Administration
Credit Control
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Customer Service
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Relevant Roles
Accounts Receivable Manager
Credit Controller
Financial Manager
Business Owner
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Collections Specialist
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Finance Director
Account Manager
Property Manager
Contract Administrator
Small Business Owner
Billing Coordinator
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