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1. Emergency Services: Terms for emergency maintenance services outside regular schedule, include if 24/7 coverage is required

2. Equipment Supply: Terms for supply of replacement parts and equipment, include if provider will supply parts

3. Performance Metrics: Specific performance standards and KPIs, include for larger commercial contracts

4. Environmental Compliance: Specific environmental requirements, include if handling hazardous materials

5. Subcontracting: Terms for use of subcontractors, include if subcontracting will be permitted

6. Training and Documentation: Requirements for staff training and maintenance documentation, include for complex equipment

7. Warranty: Warranties for maintenance work and parts, include if specific warranties are offered

1. Schedule A - Equipment List: Detailed list of equipment covered under the maintenance contract

2. Schedule B - Maintenance Specifications: Detailed technical specifications for maintenance procedures

3. Schedule C - Service Level Requirements: Specific service levels, response times, and performance standards

4. Schedule D - Fee Schedule: Detailed breakdown of fees, including regular maintenance and additional services

5. Schedule E - Site Access Procedures: Procedures and requirements for accessing maintenance sites

6. Appendix 1 - Maintenance Checklist: Standard checklist for maintenance procedures

7. Appendix 2 - Incident Report Form: Template for reporting maintenance issues or incidents

8. Appendix 3 - Contact Information: List of key contacts for both parties