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Digital Marketing Services Agreement
I need a Digital Marketing Services Agreement for my Danish e-commerce startup hiring a marketing agency to manage our social media and SEO campaigns, with special attention to data protection and performance metrics for our planned expansion in March 2025.
1. Parties: Identification of the service provider and client, including business details and registration numbers
2. Background: Context of the agreement and brief description of the parties' intention to enter into a digital marketing services arrangement
3. Definitions: Key terms used throughout the agreement, including technical marketing terms and platform-specific terminology
4. Scope of Services: Detailed description of digital marketing services to be provided, including channels and platforms
5. Service Provider's Obligations: Key responsibilities and commitments of the marketing agency
6. Client's Obligations: Client responsibilities, including provision of materials, approvals, and access to necessary accounts
7. Fees and Payment Terms: Pricing structure, payment schedule, and related financial terms
8. Term and Termination: Duration of the agreement and conditions for termination
9. Intellectual Property Rights: Ownership and usage rights of marketing materials and content
10. Data Protection and Privacy: GDPR compliance and data processing terms
11. Confidentiality: Protection of confidential information shared between parties
12. Performance Metrics and Reporting: KPIs, reporting requirements, and performance evaluation criteria
13. Warranties and Indemnities: Guarantees provided by both parties and compensation for breaches
14. Limitation of Liability: Limits on parties' liability and exclusions
15. General Provisions: Standard legal clauses including governing law, notices, and entire agreement
1. Service Level Agreement: Detailed service levels and response times - include when specific performance metrics are crucial
2. Change Management: Process for requesting and implementing changes to services - include for long-term or complex campaigns
3. Non-Competition: Restrictions on working with competitors - include when dealing with sensitive industry sectors
4. Personnel Requirements: Specific staff qualifications or dedicated team requirements - include when specific expertise is needed
5. Crisis Management: Procedures for handling social media or marketing crises - include for high-profile campaigns
6. Subcontractor Terms: Rules for engaging subcontractors - include when subcontracting is anticipated
7. Multi-language Requirements: Specifications for multi-language content - include for international campaigns
1. Schedule 1 - Service Specifications: Detailed breakdown of each marketing service, channels, and deliverables
2. Schedule 2 - Fee Schedule: Detailed pricing, including rate cards and additional services pricing
3. Schedule 3 - Key Performance Indicators: Specific metrics and targets for measuring campaign success
4. Schedule 4 - Approved Platforms and Tools: List of marketing platforms, tools, and technologies to be used
5. Schedule 5 - Data Processing Agreement: Detailed GDPR-compliant data processing terms and procedures
6. Schedule 6 - Brand Guidelines: Client's branding requirements and usage guidelines
7. Schedule 7 - Reporting Templates: Standard formats for performance and activity reporting
8. Appendix A - Contact Details: Key contacts and escalation procedures for both parties
Authors
Retail
E-commerce
Technology
Financial Services
Healthcare
Professional Services
Manufacturing
Education
Hospitality
Real Estate
Consumer Goods
Entertainment
Non-profit
Telecommunications
Automotive
Fashion and Luxury
Legal
Marketing
Digital
Procurement
Compliance
Finance
Business Development
Operations
Brand Management
Corporate Communications
E-commerce
Risk Management
Marketing Director
Digital Marketing Manager
Chief Marketing Officer
Marketing Operations Manager
Brand Manager
Content Marketing Manager
Social Media Manager
SEO Specialist
Marketing Compliance Officer
Legal Counsel
Procurement Manager
Contract Manager
Business Development Manager
Agency Account Manager
Digital Strategy Director
E-commerce Manager
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