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The Grievance Investigation Outcome Letter serves as the formal conclusion to a workplace grievance procedure in England and Wales. It is issued following a thorough investigation of an employee's formal complaint and must align with the ACAS Code of Practice and relevant employment legislation. This document is crucial for maintaining transparent communication and ensuring procedural fairness. It should be issued within a reasonable timeframe after the investigation's completion and must include clear explanations of findings, decisions, and any proposed actions. The letter also needs to outline the employee's right to appeal and the process for doing so.

1. Letter Header: Including date, addressee details, and reference number

2. Grievance Summary: Brief recap of the original grievance raised

3. Investigation Process: Overview of steps taken, people interviewed, evidence reviewed

4. Findings: Detailed outcomes of the investigation for each complaint

5. Decision: Clear statement whether grievance is upheld, partially upheld, or not upheld

6. Next Steps: Including right to appeal and deadline