The Housing Management Agreement serves as the foundational document for property management arrangements in England and Wales. This contract type is essential when property owners wish to delegate the day-to-day management of their residential properties to professional managers. The agreement comprehensively outlines services, responsibilities, fees, and compliance requirements, ensuring all parties understand their obligations and rights. It incorporates relevant housing legislation, safety regulations, and industry standards applicable in England and Wales.
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1. Parties: Identifies and defines the property owner and management company
2. Background: Explains the context and purpose of the agreement
3. Definitions: Defines key terms used throughout the agreement
4. Appointment and Term: Details of the manager's appointment and duration of agreement
5. Services: Comprehensive list of management services to be provided
6. Manager's Obligations: Detailed responsibilities and duties of the management company
7. Owner's Obligations: Responsibilities and duties of the property owner
8. Fees and Payments: Management fees, payment terms, and additional charges
9. Termination: Conditions and procedures for ending the agreement
1. Emergency Procedures: Protocols for emergency situations - used for larger properties or where specific emergency procedures are required
2. Insurance: Specific insurance requirements and responsibilities - used when insurance arrangements need detailed specification
3. Data Protection: GDPR compliance and data handling procedures - used when handling significant personal data
4. Anti-Money Laundering: AML compliance procedures - used for high-value properties or international clients
1. Schedule 1 - Property Details: Detailed description of the managed property
2. Schedule 2 - Services Specification: Detailed breakdown of management services
3. Schedule 3 - Fee Schedule: Comprehensive breakdown of all fees and charges
4. Schedule 4 - Key Performance Indicators: Performance metrics and service level agreements
5. Appendix A - Emergency Contact Details: List of emergency contacts and procedures
6. Appendix B - Compliance Certificates: Copies of relevant compliance certificates
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