The Uniform Cancellation Letter is designed for use in England and Wales when a consumer needs to formally terminate a contract or service agreement. It ensures compliance with statutory requirements and includes essential information such as contract details, customer information, and clear cancellation intentions. This document is particularly important during the 14-day cooling-off period provided by consumer protection laws, though it can be used at any time when contract cancellation is permitted. The letter serves as formal documentation of the cancellation request and helps protect both parties' interests.
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1. Sender Details: Full name, address, and contact information of the person cancelling
2. Recipient Details: Company/service provider's name and address
3. Contract Reference: Account number, customer reference, or contract number
4. Cancellation Statement: Clear statement of intention to cancel
5. Contract Details: Date of original contract/purchase and description of service/goods
1. Reason for Cancellation: Optional explanation for cancellation - include if required by contract terms
2. Refund Request: Include if applicable and seeking refund of pre-paid amounts
3. Return Details: Include if goods need to be returned
1. Proof of Purchase: Copy of original contract or purchase receipt
2. Previous Correspondence: Copies of relevant previous communications if applicable
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