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1. Service Levels: Include when specific performance metrics and standards need to be measured and maintained

2. Change Control: Add when the scope of services may need formal procedures for modifications

3. Compliance with Laws: Include when services are in regulated industries or require specific regulatory compliance

4. Insurance: Add when specific insurance coverage requirements need to be maintained

5. Force Majeure: Include when need to address unforeseen circumstances affecting service delivery

6. Non-Solicitation: Add when protection against hiring each other's employees is needed

7. Audit Rights: Include when client requires rights to audit service provider's performance or records

8. Business Continuity: Add when service continuity is critical and disaster recovery plans are needed

1. Schedule 1 - Service Specifications: Detailed description of services, methodologies, and deliverables

2. Schedule 2 - Fee Schedule: Detailed breakdown of fees, rates, and payment terms

3. Schedule 3 - Service Levels and KPIs: Specific performance metrics, measurement methods, and remedies

4. Schedule 4 - Approved Personnel: List of key personnel approved to provide the services

5. Schedule 5 - Technical Requirements: Technical specifications and requirements for service delivery

6. Schedule 6 - Data Processing Agreement: Detailed terms for handling personal data if applicable

7. Schedule 7 - Business Continuity Plan: Procedures for ensuring service continuity in various scenarios