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Exclusive Service Agreement
"I need an Exclusive Service Agreement for my IT consulting company to be the sole provider of cybersecurity services to a Nigerian banking group for 3 years starting March 2025, with specific provisions for data protection and regulatory compliance."
1. Parties: Identification of the service provider and recipient, including full legal names, registration numbers, and addresses
2. Background: Context of the agreement, relationship between parties, and purpose of the exclusive service arrangement
3. Definitions: Defined terms used throughout the agreement for clarity and consistency
4. Scope of Services: Detailed description of services to be provided exclusively by the service provider
5. Exclusivity Provisions: Terms establishing the exclusive nature of the arrangement, including territorial and service scope restrictions
6. Term and Termination: Duration of the agreement, renewal provisions, and circumstances for termination
7. Payment Terms: Fees, payment schedule, invoicing requirements, and payment methods
8. Service Provider Obligations: Specific duties, performance standards, and deliverables required from the service provider
9. Client Obligations: Responsibilities and commitments of the client, including cooperation and access requirements
10. Intellectual Property Rights: Ownership and usage rights of any IP created or used during service provision
11. Confidentiality: Protection of confidential information and trade secrets
12. Warranties and Representations: Guarantees made by both parties regarding their capacity and service quality
13. Limitation of Liability: Caps on liability and exclusions of certain types of damages
14. Force Majeure: Provisions for handling events beyond parties' reasonable control
15. Governing Law and Jurisdiction: Specification of Nigerian law as governing law and choice of courts/tribunals
16. General Provisions: Standard boilerplate clauses including notices, amendments, and severability
1. Change Control: Procedures for requesting and implementing changes to services - needed for complex service arrangements
2. Service Levels: Specific performance metrics and remedies - include when quantifiable service standards are required
3. Compliance with Laws: Specific regulatory compliance requirements - needed for regulated industries
4. Insurance: Insurance requirements and coverage - important for high-risk services
5. Data Protection: Data handling and privacy requirements - necessary when personal data is processed
6. Non-Competition: Additional competitive restrictions - relevant for sensitive market sectors
7. Staff and Subcontracting: Rules about personnel and third-party engagement - important for service-critical roles
8. Exit Management: Detailed transition provisions - necessary for complex or critical services
9. Anti-Bribery and Corruption: Specific anti-corruption provisions - important for government or high-value contracts
1. Schedule 1 - Service Description: Detailed specification of services, methodologies, and deliverables
2. Schedule 2 - Charges and Payment: Detailed fee structure, rates, and payment terms
3. Schedule 3 - Key Personnel: List of key staff members and their roles/responsibilities
4. Schedule 4 - Service Levels: Detailed performance metrics, measurement methods, and remedies
5. Schedule 5 - Client Dependencies: Specific client-provided resources, facilities, or information
6. Appendix A - Form of Change Order: Template for documenting agreed changes to services
7. Appendix B - Security Requirements: Detailed security protocols and requirements
8. Appendix C - Required Insurance: Specific insurance types and coverage levels
Authors
Information Technology
Professional Services
Healthcare
Manufacturing
Energy and Resources
Telecommunications
Financial Services
Construction
Logistics and Transportation
Consulting Services
Facilities Management
Education and Training
Legal
Procurement
Operations
Commercial
Finance
Compliance
Business Development
Risk Management
Contract Administration
Strategy
Chief Executive Officer
Managing Director
Commercial Director
Legal Counsel
Procurement Manager
Operations Director
Contract Manager
Business Development Manager
Chief Financial Officer
Project Manager
Compliance Officer
Service Delivery Manager
Account Executive
Risk Manager
Strategy Director
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