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Claims Letter Template for Indonesia

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Key Requirements PROMPT example:

Claims Letter

"I need a Claims Letter under Indonesian law to demand payment of USD 250,000 from PT Global Solutions for breach of our software development agreement, with a response deadline of March 15, 2025."

Document background
The Claims Letter is a critical legal instrument in Indonesian business practice, serving as a formal mechanism to initiate the claim resolution process. It is typically used when one party seeks to recover payment, demand compensation, or address a breach of contract or other legal obligations. The document must be drafted in compliance with Indonesian legal requirements, particularly the Indonesian Civil Code (KUHPerdata) and civil procedure regulations. A Claims Letter should clearly state the legal and factual basis of the claim, specify the exact demands, and provide a reasonable timeline for response. It often serves as a prerequisite to formal legal proceedings and can be crucial evidence in subsequent litigation or arbitration. The document needs to balance firmness in asserting rights while maintaining professionalism and leaving room for amicable resolution.
Suggested Sections

1. Header Details: Full legal name and address of both the sender and recipient, date, reference number, and subject line of the claim

2. Reference to Prior Communication: Summary of any previous relevant correspondence or discussions regarding the claim

3. Basis of Claim: Clear statement of the legal and factual basis for the claim, including relevant contract references or legal obligations

4. Claim Details: Specific details of the claim including exact amounts, dates, and nature of the loss or breach

5. Demand Statement: Clear statement of what is being demanded (payment, action, or remedy) with specific amounts if applicable

6. Payment Details: Where applicable, bank account or payment method details for settlement of the claim

7. Response Timeline: Specific deadline for response or payment, typically 7-14 days under Indonesian practice

8. Legal Consequences: Statement of intended legal action if the claim is not satisfied within the specified timeline

9. Closing: Formal closing, signature block with name and position of authorized signatory

Optional Sections

1. Without Prejudice Statement: Include when the letter is part of settlement negotiations and should not be used as evidence in court

2. Interest Calculation: Include when claiming interest on outstanding amounts

3. Dispute Resolution Reference: Include when there are specific contractual dispute resolution procedures that must be followed

4. Power of Attorney Reference: Include when the letter is being sent by a legal representative on behalf of the claimant

5. CC Recipients: Include when other parties need to be copied on the correspondence

Suggested Schedules

1. Contract Documentation: Copies of relevant contracts or agreements that form the basis of the claim

2. Evidence of Loss: Documentation proving the loss or damage claimed (invoices, receipts, photographs, reports)

3. Chronology of Events: Timeline documenting relevant events leading to the claim

4. Prior Correspondence: Copies of relevant previous communications regarding the matter

5. Supporting Calculations: Detailed calculations of claimed amounts including any interest or penalties

6. Power of Attorney: If applicable, documentation proving authority to act on behalf of the claimant

Authors

Alex Denne

Head of Growth (Open Source Law) @ tiktok成人版 | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

Relevant legal definitions

























Clauses




















Relevant Industries

Manufacturing

Construction

Financial Services

Mining and Resources

Real Estate and Property

Technology and Telecommunications

Retail and Consumer Goods

Transportation and Logistics

Energy and Utilities

Agriculture and Plantations

Healthcare and Pharmaceuticals

Professional Services

Infrastructure Development

International Trade

Maritime and Shipping

Relevant Teams

Legal

Finance

Compliance

Risk Management

Operations

Commercial

Credit Control

Business Development

Corporate Affairs

Project Management

Account Management

Collections

Procurement

Contract Administration

Relevant Roles

Legal Counsel

Chief Legal Officer

Contract Manager

Chief Financial Officer

Account Manager

Credit Controller

Risk Manager

Compliance Officer

Business Development Manager

Corporate Secretary

Claims Manager

Operations Director

Project Manager

Commercial Director

General Manager

Industries







Teams

Employer, Employee, Start Date, Job Title, Department, Location, Probationary Period, Notice Period, Salary, Overtime, Vacation Pay, Statutory Holidays, Benefits, Bonus, Expenses, Working Hours, Rest Breaks, 聽Leaves of Absence, Confidentiality, Intellectual Property, Non-Solicitation, Non-Competition, Code of Conduct, Termination, 聽Severance Pay, Governing Law, Entire Agreemen

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