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Software Supply Agreement
"I need a Software Supply Agreement for our Indonesian subsidiary to license accounting software from a local vendor, with standard support terms and a three-year term starting March 1, 2025."
1. Parties: Identification of the supplier and customer, including their full legal names, registration numbers, and addresses
2. Background: Context of the agreement, including brief description of the software and purpose of the supply arrangement
3. Definitions: Definitions of key terms used throughout the agreement
4. Software Description and Scope: Detailed description of the software being supplied, including versions, modules, and functionality
5. Delivery and Implementation: Terms regarding software delivery, installation, and implementation timeline
6. License Grant: Scope of software license, usage rights, and restrictions
7. Intellectual Property Rights: Ownership of IP rights, protection of proprietary rights, and infringement provisions
8. Fees and Payment: Payment terms, fee structure, and invoicing procedures
9. Warranties and Support: Software warranties, maintenance, and support obligations
10. Data Protection and Security: Obligations regarding data protection, security measures, and compliance with Indonesian data protection laws
11. Term and Termination: Duration of agreement, renewal terms, and termination rights
12. Liability and Indemnification: Limitations of liability and indemnification obligations
13. General Provisions: Standard legal provisions including governing law, dispute resolution, and notices
1. Implementation Services: Detailed terms for implementation services when the supplier is responsible for software installation and configuration
2. Service Levels: Service level commitments and remedies when specific performance standards are required
3. Training: Terms regarding user training when included in the supply arrangement
4. Source Code Escrow: Provisions for source code escrow arrangements when agreed between parties
5. Data Migration: Terms regarding migration of customer data when relevant
6. Disaster Recovery: Disaster recovery and business continuity provisions for critical software
7. Third-Party Software: Terms regarding third-party software components when included in the supply
8. Export Controls: Export control provisions when software is subject to international trade restrictions
1. Software Specification: Detailed technical specifications of the software
2. Service Level Agreement: Detailed service levels, metrics, and remedies
3. Fee Schedule: Detailed breakdown of fees, payment milestones, and pricing terms
4. Implementation Plan: Detailed timeline and milestones for software implementation
5. Support and Maintenance Services: Detailed description of support and maintenance services
6. Security Requirements: Detailed security requirements and standards
7. Data Processing Terms: Detailed terms regarding data processing and protection
8. Acceptance Testing Criteria: Detailed acceptance testing procedures and criteria
Authors
Information Technology
Banking and Financial Services
Healthcare
Manufacturing
Retail
Education
Government and Public Sector
Telecommunications
E-commerce
Professional Services
Insurance
Transportation and Logistics
Energy and Utilities
Legal
Information Technology
Procurement
Compliance
Information Security
Risk Management
Operations
Software Development
Project Management
Technical Support
Business Development
Vendor Management
Chief Information Officer
IT Director
Procurement Manager
Legal Counsel
Software Development Manager
IT Project Manager
Chief Technology Officer
Contracts Manager
Information Security Officer
Compliance Officer
Technical Account Manager
Solutions Architect
Business Development Manager
Operations Director
Risk Manager
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