Create a bespoke document in minutes, 聽or upload and review your own.
Get your first 2 documents free
Your data doesn't train Genie's AI
You keep IP ownership聽of your information
Supplier Service Agreement
"I need a Supplier Service Agreement for an Indonesian technology company providing cloud hosting services to our business, starting March 2025, with specific provisions for data protection and disaster recovery requirements."
1. Parties: Identification of the supplier and customer, including their complete legal names, registration numbers, and registered addresses
2. Background: Context of the agreement, brief description of the parties' businesses, and purpose of the arrangement
3. Definitions: Definitions of key terms used throughout the agreement
4. Scope of Services: Detailed description of the services to be provided by the supplier
5. Term and Renewal: Duration of the agreement and conditions for renewal
6. Supplier Obligations: Key responsibilities and commitments of the supplier in delivering the services
7. Customer Obligations: Key responsibilities and commitments of the customer in facilitating service delivery
8. Fees and Payment Terms: Pricing structure, payment schedule, invoicing requirements, and payment methods
9. Service Levels: Performance standards, KPIs, and measurement criteria
10. Intellectual Property Rights: Ownership and usage rights of IP created or used during service provision
11. Confidentiality: Protection and handling of confidential information
12. Liability and Indemnification: Allocation of risks, limitation of liability, and indemnification obligations
13. Force Majeure: Provisions for handling events beyond reasonable control
14. Termination: Grounds for termination, notice periods, and consequences of termination
15. Governing Law and Dispute Resolution: Applicable law and mechanism for resolving disputes
16. General Provisions: Standard boilerplate clauses including notices, assignment, and entire agreement
1. Data Protection: Required if personal data processing is involved in service delivery
2. Insurance: Needed for services with significant operational risks or regulatory requirements
3. Environmental Compliance: Required for services with environmental impact
4. Anti-Bribery and Corruption: Important for high-value contracts or government-related services
5. Business Continuity: Necessary for critical services or long-term arrangements
6. Change Control: Required for complex services likely to need modification over time
7. Subcontracting: Needed if supplier may need to engage subcontractors
8. Export Control: Required for international services or technology transfers
9. Health and Safety: Important for on-site services or physical product handling
1. Schedule 1 - Service Specifications: Detailed technical and operational specifications of the services
2. Schedule 2 - Service Levels and KPIs: Detailed performance metrics, measurement methods, and reporting requirements
3. Schedule 3 - Pricing and Payment Schedule: Detailed fee structure, rates, and payment terms
4. Schedule 4 - Key Personnel: List of key personnel from both parties responsible for service delivery and management
5. Schedule 5 - Implementation Plan: Timeline and milestones for service implementation or transition
6. Schedule 6 - Technical Requirements: Specific technical standards, systems, or infrastructure requirements
7. Schedule 7 - Governance and Reporting: Management structure, meeting schedule, and reporting requirements
8. Appendix A - Form of Change Order: Template for documenting and approving changes to services
9. Appendix B - Security Requirements: Detailed security protocols and requirements
Authors
Manufacturing
Technology
Logistics
Professional Services
Construction
Energy
Healthcare
Retail
Telecommunications
Financial Services
Industrial
Agriculture
Mining
Education
Legal
Procurement
Operations
Finance
Compliance
Risk Management
Supply Chain
Commercial
Vendor Management
Project Management
Business Development
Chief Procurement Officer
Procurement Manager
Legal Counsel
Contract Manager
Operations Director
Supply Chain Manager
Vendor Manager
Commercial Director
Chief Financial Officer
Risk Manager
Compliance Officer
Business Development Manager
Project Manager
General Manager
Chief Operating Officer
Find the exact document you need
Supplier Contract Agreement
An Indonesian law-governed Supplier Contract Agreement establishing terms and conditions for supply relationships between parties.
Product Supply Agreement
An Indonesian law-governed agreement establishing terms and conditions for product supply arrangements between parties, including specifications, pricing, delivery, and quality standards.
Supplier Managed Inventory Agreement
An Indonesian law-governed agreement establishing terms for supplier-managed inventory services, including operational procedures and compliance requirements.
Customer Supplier Agreement
An Indonesian law-governed agreement establishing terms and conditions between a supplier and customer for the supply of goods or services.
Supplier Service Agreement
An Indonesian law-governed agreement establishing terms and conditions between a service provider and customer for the provision of services.
General Supply Agreement
An Indonesian law-governed agreement establishing terms for regular supply of goods between parties, including ordering, delivery, quality, and payment terms.
Standard Supplier Agreement
An Indonesian law-governed agreement establishing terms and conditions for the supply of goods/services between a supplier and buyer, incorporating local regulatory requirements.
Vendors Agreement
An Indonesian law-governed agreement establishing terms and conditions between a company and its vendor for the supply of goods or services.
Vendor Partnership Agreement
An Indonesian law-governed agreement establishing terms and conditions for business partnerships between companies and their vendors/suppliers.
Retail Supplier Agreement
An Indonesian law-governed agreement between supplier and retailer establishing terms for product supply, quality standards, and commercial relationship.
Preferred Vendor Agreement
An Indonesian law-governed agreement establishing a preferred vendor relationship between a company and supplier, outlining preferential terms for ongoing supply arrangements.
Manufacturing Supplier Contract
An Indonesian law-governed agreement establishing terms and conditions for manufacturing goods, including production specifications, quality standards, and regulatory compliance requirements.
Agreement Between Customer And Supplier
An Indonesian law-governed agreement establishing terms and conditions between a customer and supplier for the provision of goods or services.
Master Vendor Agreement
An Indonesian law-governed framework agreement establishing terms and conditions for ongoing vendor-customer relationships.
Vendor Quality Agreement
An Indonesian law-governed agreement establishing quality standards and requirements between a company and its vendors, ensuring compliance with national quality regulations and standards.
Master Supplier Agreement
An Indonesian law-governed framework agreement establishing terms and conditions for ongoing supply relationships between customers and suppliers.
Confidentiality Agreement For Vendors
An Indonesian law-compliant confidentiality agreement template for protecting company information shared with vendors.
Preferred Supplier Agreement
An Indonesian law-governed agreement establishing a preferred supplier relationship, defining terms for supply of goods/services, pricing, and operational requirements.
Download our whitepaper on the future of AI in Legal
骋别苍颈别鈥檚 Security Promise
Genie is the safest place to draft. Here鈥檚 how we prioritise your privacy and security.
Your documents are private:
We do not train on your data; 骋别苍颈别鈥檚 AI improves independently
All data stored on Genie is private to your organisation
Your documents are protected:
Your documents are protected by ultra-secure 256-bit encryption
Our bank-grade security infrastructure undergoes regular external audits
We are ISO27001 certified, so your data is secure
Organizational security
You retain IP ownership of your documents
You have full control over your data and who gets to see it
Innovation in privacy:
Genie partnered with the Computational Privacy Department at Imperial College London
Together, we ran a 拢1 million research project on privacy and anonymity in legal contracts
Want to know more?
Visit our for more details and real-time security updates.
Read our Privacy Policy.