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White Label Contract Template for Indonesia

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Key Requirements PROMPT example:

White Label Contract

"I need a White Label Contract for my Indonesian software company to allow a major telecommunications provider to rebrand and sell our customer service chatbot solution across Southeast Asia, with the agreement starting January 2025 and including comprehensive service level commitments."

Document background
The White Label Contract serves as a crucial legal instrument in the Indonesian business landscape, enabling companies to expand their product or service offerings without developing them from scratch. This document is essential when a business wants to rebrand and sell another company's products/services under their own brand name, a common practice across various industries including technology, financial services, and retail. The agreement must comply with Indonesian legal requirements, including the Civil Code, intellectual property laws, and consumer protection regulations. It typically includes detailed provisions on licensing, quality control, technical specifications, support services, and commercial terms. The document is particularly relevant in today's market where businesses seek efficient ways to expand their portfolio while maintaining brand identity and quality standards.
Suggested Sections

1. Parties: Identification of the parties entering into the agreement - the white label provider and the reseller/distributor

2. Background: Context of the agreement, including the provider's ownership of the product/service and reseller's desire to market it under their brand

3. Definitions: Detailed definitions of key terms used throughout the agreement

4. Scope of Agreement: Detailed description of products/services covered under the white label arrangement

5. Grant of Rights: Terms of licensing, rebranding rights, and territory restrictions

6. Branding and Intellectual Property: Rules regarding use of trademarks, branding guidelines, and IP ownership

7. Quality Control: Standards and specifications that must be maintained for the white labeled products/services

8. Commercial Terms: Pricing, payment terms, minimum purchase commitments if any

9. Obligations of Provider: Provider's responsibilities including product delivery, support, maintenance

10. Obligations of Reseller: Reseller's responsibilities including marketing, sales, customer service

11. Term and Termination: Duration of agreement, renewal terms, and termination conditions

12. Confidentiality: Protection of confidential information and trade secrets

13. Warranties and Indemnities: Guarantees provided by each party and indemnification obligations

14. Limitation of Liability: Limits on parties' liability and exclusions

15. Governing Law and Dispute Resolution: Choice of law and methods for resolving disputes

16. General Provisions: Standard boilerplate clauses including notices, assignment, entire agreement

Optional Sections

1. Data Protection and Privacy: Required if personal data processing is involved in the white label arrangement

2. Export Control: Necessary for international white label arrangements involving controlled goods or technology

3. Source Code Escrow: Relevant for software white label agreements where source code protection is required

4. Service Level Agreement: Required for white label services with specific performance requirements

5. Change Control: Needed for complex products/services requiring formal change management processes

6. Insurance: Required for high-risk products or services requiring specific insurance coverage

7. Training and Support: Detailed terms for technical training and ongoing support if significant support is required

8. Regulatory Compliance: Specific compliance obligations for regulated industries

Suggested Schedules

1. Schedule 1 - Products/Services Description: Detailed technical specifications of white labeled products/services

2. Schedule 2 - Pricing and Payment Terms: Detailed pricing structure, payment terms, and commission rates

3. Schedule 3 - Service Levels: Performance metrics, service standards, and related penalties/rewards

4. Schedule 4 - Branding Guidelines: Specific requirements for use of brands, logos, and marketing materials

5. Schedule 5 - Support Services: Details of technical support, maintenance, and customer service arrangements

6. Schedule 6 - Territory and Exclusivity: Detailed description of geographical territory and any exclusivity rights

7. Schedule 7 - Quality Standards: Specific quality requirements and testing procedures

8. Appendix A - Approved Subcontractors: List of approved third-party service providers or subcontractors

9. Appendix B - Contact Details: Key contact information for both parties including escalation procedures

Authors

Alex Denne

Head of Growth (Open Source Law) @ tiktok成人版 | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

Relevant legal definitions










































Clauses




































Relevant Industries

Technology and Software

Financial Services

Manufacturing

Retail and E-commerce

Healthcare

Telecommunications

Professional Services

Consumer Goods

Digital Media and Entertainment

Education and Training

Food and Beverage

Banking and Finance

Relevant Teams

Legal

Business Development

Commercial

Operations

Product Management

Brand Management

Sales

Marketing

Compliance

Technical Operations

Procurement

Partnership Management

Relevant Roles

Chief Executive Officer

Chief Operating Officer

Chief Commercial Officer

Business Development Manager

Legal Counsel

Contract Manager

Product Manager

Brand Manager

Operations Director

Commercial Director

Procurement Manager

Sales Director

Marketing Director

Compliance Officer

Technical Director

Partnership Manager

Industries








Teams

Employer, Employee, Start Date, Job Title, Department, Location, Probationary Period, Notice Period, Salary, Overtime, Vacation Pay, Statutory Holidays, Benefits, Bonus, Expenses, Working Hours, Rest Breaks, 聽Leaves of Absence, Confidentiality, Intellectual Property, Non-Solicitation, Non-Competition, Code of Conduct, Termination, 聽Severance Pay, Governing Law, Entire Agreemen

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