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White Label License Agreement
"I need a White Label License Agreement for my Indonesian software company to license our cloud-based customer service platform to international businesses, with implementation starting January 2025, including provisions for data protection compliance and multi-language support."
1. Parties: Identification of the licensor and licensee, including their legal details and addresses
2. Background: Context of the agreement, brief description of the product/service, and parties' intentions
3. Definitions: Detailed definitions of key terms used throughout the agreement
4. Grant of License: Scope of the license, territory, exclusivity/non-exclusivity, and usage rights
5. White Labeling Rights and Obligations: Specific rights regarding rebranding, modification, and distribution of the product/service
6. Intellectual Property Rights: Ownership of IP, protection measures, and infringement procedures
7. Quality Control and Standards: Requirements for maintaining product/service quality and brand standards
8. Technical Support and Maintenance: Terms for ongoing support, updates, and maintenance obligations
9. Fees and Payment Terms: License fees, royalties, payment schedule, and related financial terms
10. Confidentiality: Protection of confidential information and trade secrets
11. Representations and Warranties: Parties' assertions regarding their rights, capabilities, and compliance
12. Limitation of Liability: Scope of liability limitations and indemnification provisions
13. Term and Termination: Duration, renewal terms, and termination conditions
14. Post-Termination Obligations: Parties' obligations after agreement termination
15. Governing Law and Dispute Resolution: Application of Indonesian law and dispute resolution mechanisms
16. General Provisions: Standard boilerplate clauses including notices, amendments, and assignment
1. Data Protection and Privacy: Required if personal data processing is involved in the white label service
2. Source Code Escrow: Optional protection mechanism if access to source code is critical for business continuity
3. Marketing and Promotion: Include if specific marketing obligations or restrictions need to be detailed
4. Training and Implementation: Required if the licensor needs to provide training or implementation services
5. Service Level Agreement: Include if specific performance metrics and service levels need to be maintained
6. Territory Restrictions: Required for agreements with specific geographical limitations or requirements
7. Compliance with Industry Standards: Include for regulated industries or specific compliance requirements
8. Insurance Requirements: Optional section detailing required insurance coverage for either party
1. Schedule 1 - Licensed Products/Services: Detailed description of products/services covered under the agreement
2. Schedule 2 - Technical Specifications: Technical details, functionality, and performance requirements
3. Schedule 3 - Service Level Agreement: Detailed service levels, metrics, and performance standards
4. Schedule 4 - Fee Schedule: Detailed breakdown of all fees, royalties, and payment terms
5. Schedule 5 - Support and Maintenance Services: Detailed description of support and maintenance obligations
6. Schedule 6 - Branding Guidelines: Requirements and restrictions for white labeling and rebranding
7. Appendix A - Approved Territories: List of approved geographical territories for distribution
8. Appendix B - Required Notices and Disclaimers: Mandatory notices and disclaimers under Indonesian law
Authors
Information Technology
Software Development
Financial Services
E-commerce
Healthcare Technology
Educational Technology
Telecommunications
Digital Marketing
Professional Services
Manufacturing
Retail Technology
Banking and Finance
Insurance Technology
Mobile Applications
Cloud Services
Legal
Business Development
Product Development
Information Technology
Operations
Compliance
Sales
Marketing
Finance
Partnership Management
Technical Support
Quality Assurance
Chief Executive Officer
Chief Technology Officer
Chief Legal Officer
Head of Business Development
Commercial Director
Product Manager
Legal Counsel
Licensing Manager
Partnership Manager
Technology Director
Operations Manager
Compliance Officer
Brand Manager
Sales Director
Contract Manager
Technical Project Manager
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