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1. Parties: Identification of the service provider (social media manager) and the client, including full legal names and addresses
2. Background: Context of the agreement and brief description of the parties' intention to enter into a social media management arrangement
3. Definitions: Key terms used throughout the agreement, including technical social media terminology
4. Scope of Services: Detailed description of social media management services to be provided, including platforms covered and types of content
5. Term and Termination: Duration of the agreement, renewal terms, and conditions for termination by either party
6. Fees and Payment Terms: Compensation structure, payment schedule, and related financial terms
7. Service Provider's Obligations: Specific responsibilities and commitments of the social media manager
8. Client's Obligations: Client's responsibilities, including providing content, approvals, and timely feedback
9. Content Approval Process: Procedures for content submission, review, and approval
10. Intellectual Property Rights: Ownership and usage rights of content, images, and other materials
11. Data Protection and GDPR Compliance: Obligations regarding personal data handling and compliance with privacy laws
12. Confidentiality: Protection of confidential information shared during the service relationship
13. Performance Metrics: Key performance indicators and reporting requirements
14. General Provisions: Standard legal clauses including governing law, notices, and entire agreement
1. Crisis Management: Procedures for handling social media crises or negative publicity, recommended for high-profile clients
2. Influencer Collaboration: Terms for managing influencer partnerships, needed if the service includes influencer marketing
3. Content Creation Services: Detailed terms for original content creation, if included in the service offering
4. Paid Advertising Management: Terms for handling paid social media campaigns and advertising budgets
5. Multiple Brand Management: Additional terms for managing multiple brands or social media accounts
6. Training and Knowledge Transfer: Terms for providing training to client's staff, if included in the service
7. White Labeling: Terms for providing services under client's brand name, if applicable
8. Subcontractor Terms: Terms governing the use of subcontractors or freelancers
1. Schedule 1: Service Level Agreement: Detailed metrics, response times, and service standards
2. Schedule 2: Fee Structure: Detailed breakdown of fees, including any variable costs or additional services
3. Schedule 3: Platforms and Accounts: List of social media platforms and accounts covered by the agreement
4. Schedule 4: Brand Guidelines: Client's branding requirements and content guidelines
5. Schedule 5: Reporting Templates: Format and content of regular performance reports
6. Appendix A: Content Calendar Template: Template for planning and scheduling social media content
7. Appendix B: Emergency Contact Protocol: List of contacts and procedures for urgent situations
8. Appendix C: Data Processing Agreement: Detailed GDPR-compliant data processing terms
Retail
E-commerce
Technology
Professional Services
Entertainment
Hospitality
Education
Healthcare
Financial Services
Non-Profit
Fashion
Food and Beverage
Real Estate
Sports and Recreation
Tourism
Manufacturing
Media and Publishing
Legal
Marketing
Digital Communications
Brand Management
Public Relations
Procurement
Compliance
Operations
Business Development
Content Creation
Social Media
Customer Experience
Social Media Manager
Digital Marketing Director
Marketing Manager
Communications Director
Brand Manager
Content Strategist
Community Manager
Legal Counsel
Procurement Manager
Business Development Manager
Operations Director
Chief Marketing Officer
Digital Content Manager
Public Relations Manager
Account Manager
Compliance Officer
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