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1. Intellectual Property Rights: Required when the services involve creation or use of intellectual property

2. Data Protection and Privacy: Needed when personal or sensitive data processing is involved

3. Business Continuity and Disaster Recovery: Required for critical services or IT infrastructure

4. Change Management: Include when service requirements may evolve significantly over time

5. Knowledge Transfer: Important when service transition or government staff training is required

6. Anti-Corruption Compliance: Required for high-value contracts or when mandated by department policy

7. Local Content Requirements: Include when there are specific requirements for local resource usage or Make in India compliance

8. Environmental Compliance: Required for services with environmental impact or sustainability requirements

1. Schedule A - Service Specifications: Detailed technical specifications of all services to be provided

2. Schedule B - Service Level Metrics and Calculations: Detailed methodology for measuring and calculating service levels

3. Schedule C - Pricing and Payment Schedule: Detailed breakdown of costs, payment milestones, and calculation of penalties

4. Schedule D - Implementation Timeline: Project phases, milestones, and delivery schedules

5. Schedule E - Reporting Formats: Templates and formats for various reports required under the agreement

6. Schedule F - Government Furnished Equipment/Resources: List of resources provided by the government department

7. Schedule G - Contact Details and Escalation Matrix: Key personnel and escalation hierarchy for both parties

8. Schedule H - Security Policies and Procedures: Detailed security requirements and compliance procedures

9. Appendix 1 - Technical Infrastructure Requirements: Specifications of technical infrastructure required for service delivery

10. Appendix 2 - Compliance Certificates: Required statutory and regulatory compliance certificates