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1. Sender's Address and Contact Information: Complete contact details of the tenant including address, phone number, and email
2. Date: Current date of writing the complaint letter
3. Recipient's Address: Landlord's or property manager's complete contact information
4. Subject Line: Clear, specific subject indicating the nature of the complaint
5. Salutation: Formal greeting to the landlord/property manager
6. Opening Paragraph: Introduction identifying yourself as the tenant and stating the property address
7. Issue Description: Detailed explanation of the specific problem(s) with dates and specific instances
8. Previous Communication: Reference to any previous verbal or written communications about the issue
9. Legal Rights Reference: Citation of relevant tenancy laws and lease agreement terms that support your complaint
10. Requested Action: Clear statement of what actions you want the landlord to take and by when
11. Closing: Professional closing statement with a specific timeframe for expected response
12. Signature: Your full name and signature
1. Health and Safety Impact: Include when the issue affects health or safety of occupants
2. Financial Impact Statement: Include when the issue has caused financial losses or expenses
3. Witness Statements: Include when other tenants or third parties can verify the complaint
4. Professional Assessment: Include when an expert (plumber, electrician, etc.) has evaluated the issue
5. Notice of Legal Action: Include when previous attempts to resolve have failed and legal action is being considered
1. Photographic Evidence: Photos documenting the issue(s) being complained about
2. Communication Log: Timeline of all previous communications regarding the issue
3. Expert Reports: Any professional assessments or reports related to the issue
4. Expense Records: Receipts or documentation of costs incurred due to the issue
5. Relevant Lease Sections: Copies of specific sections of the lease agreement relevant to the complaint
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Tenant Relations
Compliance
Asset Management
Administrative Support
Risk Management
Document Control
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Tenant Relations Manager
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Real Estate Operations Manager
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Asset Manager
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