The IT Services Contract is designed for use in New Zealand business environments where organizations require formal engagement of external IT service providers. This contract type is essential when establishing a professional relationship for the delivery of technology services, whether for specific projects or ongoing support. The document incorporates key elements required under New Zealand law, including compliance with the Privacy Act 2020, Contract and Commercial Law Act 2017, and relevant consumer protection legislation. It is particularly suitable for arrangements involving software development, system maintenance, cloud services, IT consulting, or managed services, providing comprehensive coverage of service levels, intellectual property rights, data protection, and operational requirements. The contract can be customized based on the complexity and scope of services while maintaining compliance with New Zealand legal requirements.
Your data doesn't train Genie's AI
You keep IP ownership聽of your information
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
OR
Let tiktok成人版's market-leading legal AI identify missing terms, unusual language, compliance issues and more - in just seconds.
1. Parties: Identification of contracting parties including registered addresses and company details
2. Background: Context of the agreement and general purpose of the IT services arrangement
3. Definitions: Defined terms used throughout the agreement
4. Term and Commencement: Duration of the agreement and conditions for commencement
5. Services: Detailed description of IT services to be provided and service levels
6. Charges and Payment: Pricing, payment terms, invoicing, and expense provisions
7. Service Provider Obligations: Key responsibilities and warranties of the service provider
8. Customer Obligations: Key responsibilities and obligations of the customer
9. Data Protection and Privacy: Obligations regarding data handling, privacy compliance, and security measures
10. Intellectual Property Rights: Ownership and licensing of pre-existing and newly created IP
11. Confidentiality: Protection and handling of confidential information
12. Liability and Indemnities: Limitation of liability and indemnification provisions
13. Termination: Termination rights, process, and consequences
14. General Provisions: Standard boilerplate clauses including governing law, notices, and dispute resolution
1. Change Control: Process for managing changes to services or contract terms - include for complex or long-term engagements
2. Business Continuity: Disaster recovery and business continuity requirements - include for critical services
3. Personnel: Requirements for service provider staff, including key personnel - include when specific staff commitments are crucial
4. Security Requirements: Detailed security obligations and standards - include for services involving sensitive data or systems
5. Transition Services: Entry and exit transition requirements - include for complex service arrangements
6. Audit Rights: Customer's rights to audit service provider - include for regulated industries or critical services
7. Insurance: Specific insurance requirements - include for high-risk or high-value services
8. Performance Management: KPIs and performance review process - include for ongoing service relationships
1. Schedule 1 - Services Description: Detailed specification of IT services to be provided
2. Schedule 2 - Service Levels: Service level agreements, KPIs, and measurement methods
3. Schedule 3 - Charges: Detailed pricing, rate cards, and payment milestones
4. Schedule 4 - Customer Materials: List of materials, data, or resources to be provided by customer
5. Schedule 5 - Security Requirements: Detailed security protocols and requirements
6. Schedule 6 - Data Processing Agreement: Specific terms for handling personal data under Privacy Act 2020
7. Schedule 7 - Business Continuity Plan: Disaster recovery and business continuity procedures
8. Appendix A - Technical Requirements: Technical specifications and requirements
9. Appendix B - Form of Change Request: Template for requesting and documenting changes
Relevant legal definitions
Clauses
Relevant Industries
Information Technology
Financial Services
Healthcare
Government
Education
Retail
Manufacturing
Professional Services
Telecommunications
Media and Entertainment
Energy and Utilities
Transport and Logistics
Relevant Teams
Legal
Information Technology
Procurement
Operations
Risk and Compliance
Information Security
Commercial
Finance
Service Delivery
Vendor Management
Relevant Roles
Chief Information Officer
IT Director
Procurement Manager
Legal Counsel
Contract Manager
IT Project Manager
Chief Technology Officer
Information Security Manager
Operations Manager
Risk Manager
Compliance Officer
Commercial Manager
Service Delivery Manager
Vendor Manager
Technology Consultant
Find the exact document you need
Electronic Contract
A New Zealand law-compliant electronic contract template for digital transactions and agreements, incorporating electronic signature and security provisions.
Download
Service Level Guarantee
A New Zealand-compliant agreement that defines guaranteed service performance levels and remedies for non-compliance.
Download
Lease Agreement For Trucking Company
A New Zealand-governed commercial lease agreement specifically designed for trucking company operations, including provisions for vehicle facilities and operational requirements.
Download
Notarial Contract
A formally authenticated legal document executed before a New Zealand Notary Public, carrying legal weight domestically and internationally.
Download
Distance Contract
New Zealand-compliant Distance Contract template for remote selling arrangements, suitable for online, telephone, and mail-order transactions.
Download
Client Confidentiality Policy
An internal policy document governing the protection of client confidential information under New Zealand law, including handling procedures and compliance requirements.
Download
Labor Agreement
A New Zealand-compliant employment agreement establishing terms and conditions between employer and employee under NZ employment law.
Download
Design Agreement
A New Zealand-governed agreement establishing terms between a design service provider and client, covering design services, deliverables, and related obligations.
Download
Website Maintenance Agreement
A New Zealand-governed agreement defining terms and conditions for professional website maintenance services, including updates, support, and security management.
Download
IT Service Level Agreement
A New Zealand-governed agreement defining IT service delivery terms, performance standards, and operational requirements between service provider and customer.
Download
General Contract For Services
A New Zealand-compliant contract template for establishing service provision relationships between providers and clients, aligned with NZ contract law.
Download
Bartender Contract
New Zealand-compliant employment agreement for bartending positions, covering essential terms and alcohol service requirements.
Download
House Share Agreement
A New Zealand-compliant agreement establishing terms and conditions for multiple occupants sharing a residential property, aligned with local tenancy laws.
Download
Training Agreement Between Company And Trainer
A New Zealand-governed agreement establishing terms between a company and trainer for professional training services delivery.
Download
Service Bond Agreement
A New Zealand-compliant agreement binding an employee to serve an organization for a specified period in exchange for receiving training or educational support.
Download
Reservation Contract
A New Zealand-compliant contract establishing terms and conditions for reservations, including payment terms, cancellation policies, and party obligations.
Download
Public Service Agreement
A New Zealand-governed agreement for engaging service providers within the public sector, aligned with Public Service Act 2020 requirements.
Download
Operation And Maintenance Contract
A New Zealand-governed agreement establishing terms for facility operation and maintenance services, including service scope, performance standards, and compliance requirements.
Download
Framework Contract In Procurement
New Zealand Framework Contract establishing terms and conditions for ongoing procurement relationships between purchasers and suppliers.
Download
Facility Letter
A formal document under New Zealand law that outlines the terms and conditions of a credit facility or loan, serving as a binding agreement between a financial institution and borrower.
Download
Exclusive Buyer Brokerage Agreement
A New Zealand-compliant agreement establishing exclusive representation rights between a real estate agent and property buyer, governed by NZ real estate law.
Download
Enterprise Subscription Agreement
A New Zealand-governed agreement establishing terms for enterprise subscription services, including service delivery, performance standards, and compliance requirements.
Download
Development Services Agreement
A New Zealand-governed agreement establishing terms for development services provision, including scope, IP rights, and delivery requirements.
Download
Customer Protection Agreement
A legal agreement outlining customer protections and rights under New Zealand law, establishing clear standards for business-consumer relationships.
Download
Admission Agreement
A New Zealand-compliant legal agreement establishing the terms of admission between an educational institution and a student, outlining rights, responsibilities, and conditions of enrollment.
Download
Administrative Contract
A New Zealand-governed contract for public sector arrangements, establishing terms for service delivery and compliance with government requirements.
Download
Transfer Contract
A New Zealand law-governed agreement facilitating the formal transfer of assets, property, rights, or obligations between parties.
Download
Shared Services Agreement
A New Zealand law-governed agreement establishing terms and conditions for shared services delivery between organizations, including service specifications, performance standards, and governance structures.
Download
Installation Agreement
A New Zealand-governed agreement setting out terms and conditions for equipment or system installation services, including scope, specifications, and compliance requirements.
Download
Payment Settlement Agreement
A New Zealand-compliant agreement that formalizes payment settlement terms between parties, including settlement amount, payment schedule, and release of claims.
Download
Dispatcher Agreement
A New Zealand-compliant agreement establishing terms and conditions for dispatch services, including operational procedures and performance standards.
Download
Staffing Agreement
A New Zealand-governed agreement between a staffing agency and client organization for temporary staffing and permanent placement services.
Download
Personal Services Contract
A New Zealand-governed agreement establishing terms and conditions between an independent contractor and client for professional services delivery.
Download
Staff Contract
A legally compliant New Zealand employment agreement establishing the terms and conditions of employment under New Zealand law.
Download
Volunteer Agreement
A New Zealand-compliant agreement establishing the relationship between an organization and a volunteer, defining rights, responsibilities, and expectations of both parties.
Download
Home Construction Contract
New Zealand residential construction agreement defining terms, specifications, and obligations between homeowner and builder under NZ law.
Download
Home Repair Contract
A New Zealand-compliant contract governing residential repair works between contractors and homeowners, including scope, terms, and obligations.
Download
Truck Driver Contract Agreement
A New Zealand-governed agreement establishing employment terms between a transport company and truck driver, ensuring compliance with NZ transport and employment regulations.
Download
Real Estate Purchase Contract
A legally binding agreement under New Zealand law for the sale and purchase of real property, detailing terms, conditions, and obligations of the transaction.
Download
Data Processing Agreement
A New Zealand law-governed agreement establishing terms and obligations for processing personal information between a data controller and processor under the Privacy Act 2020.
Download
骋别苍颈别鈥檚 Security Promise
Genie is the safest place to draft. Here鈥檚 how we prioritise your privacy and security.
Your documents are private:
We do not train on your data; 骋别苍颈别鈥檚 AI improves independently
All data stored on Genie is private to your organisation
Your documents are protected:
Your documents are protected by ultra-secure 256-bit encryption
We are ISO27001 certified, so your data is secure
Organizational security:
You retain IP ownership of your documents and their information
You have full control over your data and who gets to see it
.png)