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1. Parties: Identification of the service provider (mechanic/workshop) and the customer, including full legal names and contact details
2. Background: Brief context explaining the purpose of the agreement and the nature of the mechanical services to be provided
3. Definitions: Key terms used throughout the agreement, including technical terms related to mechanical services
4. Service Scope: Detailed description of the mechanical services covered under the agreement, including standard servicing, repairs, and maintenance
5. Service Provider Obligations: Responsibilities of the mechanic, including quality standards, timeframes, and compliance with industry regulations
6. Customer Obligations: Customer responsibilities, including providing accurate vehicle information, access to the vehicle, and timely payment
7. Pricing and Payment: Fee structure, payment terms, invoicing process, and handling of additional costs or parts
8. Warranties and Guarantees: Warranties on workmanship and parts, aligned with Consumer Guarantees Act requirements
9. Health and Safety: Safety protocols and responsibilities while vehicles are in the workshop
10. Liability and Insurance: Limitation of liability, insurance requirements, and risk allocation between parties
11. Term and Termination: Duration of the agreement and circumstances under which it can be terminated
12. General Provisions: Standard legal clauses including governing law, dispute resolution, and notices
1. Emergency Services: Include when offering breakdown or after-hours emergency services
2. Loan Vehicles: Include when the business offers temporary replacement vehicles
3. Specialized Services: Include for specific vehicle types or specialized mechanical services
4. Parts Sourcing: Include when dealing with specific requirements for parts procurement or customer-supplied parts
5. Subcontracting: Include if certain services may be subcontracted to other specialists
6. Loyalty Program: Include if offering a customer loyalty or discount program
7. Environmental Practices: Include when highlighting specific environmental commitments or waste management practices
1. Schedule 1 - Fee Schedule: Detailed breakdown of standard service rates, labor charges, and common repair costs
2. Schedule 2 - Service Packages: Description of different service packages offered (basic, comprehensive, etc.)
3. Schedule 3 - Parts Pricing: Framework for parts pricing and markup calculations
4. Appendix A - Service Warranty Terms: Detailed warranty terms for different types of repairs and services
5. Appendix B - Workshop Policies: Detailed workshop policies including vehicle drop-off/pickup procedures
6. Appendix C - Health and Safety Procedures: Specific health and safety protocols for customer awareness
Automotive Services
Fleet Management
Transportation
Vehicle Maintenance
Automotive Retail
Insurance
Vehicle Leasing
Corporate Services
Small Business Services
Operations
Service and Repairs
Customer Relations
Administration
Finance
Legal and Compliance
Quality Assurance
Parts and Inventory
Business Development
Automotive Service Manager
Workshop Manager
Fleet Manager
Mechanical Service Technician
Master Mechanic
Service Advisor
Operations Manager
Business Owner
Compliance Officer
Contract Administrator
Quality Assurance Manager
Customer Service Manager
Finance Manager
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