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1. Parties: Identifies and provides full legal details of all parties to the agreement
2. Background: Sets out the context and purpose of the agreement, including any relevant history or circumstances
3. Definitions and Interpretation: Defines key terms used throughout the agreement and establishes rules for interpretation
4. Term and Commencement: Specifies when the agreement starts and its duration
5. Obligations and Responsibilities: Details the core obligations and responsibilities of each party
6. Payment Terms: Outlines fees, payment schedules, and payment methods
7. Confidentiality: Sets out obligations regarding confidential information
8. Intellectual Property: Addresses ownership and usage rights of intellectual property
9. Termination: Specifies how and when the agreement can be terminated
10. Dispute Resolution: Establishes the process for resolving disputes
11. General Provisions: Contains standard boilerplate clauses including governing law, notices, and assignment
1. Service Levels: Include when specific performance standards need to be maintained
2. Insurance: Include when parties need to maintain specific insurance coverage
3. Force Majeure: Include when parties want protection from events beyond their control
4. Data Protection: Include when personal data processing is involved
5. Warranties and Indemnities: Include when specific guarantees or protections are required
6. Change Control: Include when the agreement may need formal processes for making changes
7. Audit Rights: Include when one party needs rights to audit the other's compliance
8. Security Requirements: Include when specific security measures need to be maintained
1. Schedule 1 - Services Description: Detailed description of services or deliverables to be provided
2. Schedule 2 - Pricing and Payment Terms: Detailed breakdown of pricing, payment structure, and schedules
3. Schedule 3 - Service Levels: Specific performance metrics and measurement criteria
4. Schedule 4 - Key Personnel: Details of key staff members involved in delivery
5. Appendix A - Technical Requirements: Technical specifications or requirements
6. Appendix B - Form of Change Request: Template for requesting and documenting changes
7. Appendix C - Security Standards: Detailed security requirements and standards
8. Appendix D - Insurance Requirements: Specific insurance requirements and minimum coverage levels
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