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Master Service Agreement for Qatar

Master Service Agreement Template for Qatar

A comprehensive framework agreement governed by Qatar law that establishes the general terms and conditions under which a service provider will provide specified services to a customer on an ongoing basis. The agreement incorporates Qatar's civil law requirements and commercial practices, including specific provisions required under Qatar's Civil Code and Commercial Code. It serves as an umbrella agreement under which specific services can be ordered through work orders or statements of work, providing flexibility while maintaining consistent general terms.

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Master Service Agreement

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What is a Master Service Agreement?

The Master Service Agreement (MSA) is designed for use in Qatar to establish a comprehensive framework for ongoing service relationships between service providers and their customers. It incorporates requirements specific to Qatar's legal system, including provisions mandated by the Qatar Civil Code and Commercial Code, while following international best practices for commercial contracts. The MSA is particularly suitable for complex service arrangements where multiple services may be required over time, allowing parties to agree on general terms upfront while leaving specific service details, pricing, and scope to be defined in subsequent work orders. This approach provides both flexibility and consistency in the commercial relationship, while ensuring compliance with Qatar's regulatory requirements regarding contract formation, performance, and dispute resolution.

What sections should be included in a Master Service Agreement?

1. Parties: Identification of contracting parties with full legal names, registration details, and addresses

2. Background: Context of the agreement, relationship between parties, and general purpose

3. Definitions and Interpretation: Key terms used throughout agreement, interpretation rules, and language precedence

4. Term and Renewal: Duration of agreement, renewal mechanisms, and notice periods

5. Services Scope: Detailed description of services covered, service standards, and delivery requirements

6. Order Process: Procedure for requesting services, acceptance of orders, and variation mechanisms

7. Fees and Payment: Pricing structure, payment terms, invoicing requirements, and tax provisions

8. Performance Standards: Service levels, KPIs, quality standards, and performance monitoring

9. Personnel and Resources: Requirements for service delivery personnel, qualifications, and resource commitments

10. Compliance and Permits: Regulatory compliance obligations, required permits/licenses, and compliance monitoring

11. Confidentiality: Protection of confidential information, usage restrictions, and disclosure obligations

12. Intellectual Property: IP ownership, licenses, and usage rights for pre-existing and created IP

13. Liability and Indemnification: Limitation of liability, indemnification obligations, and insurance requirements

14. Force Majeure: Events constituting force majeure, notification requirements, and consequences

15. Termination: Termination rights, notice requirements, and consequences of termination

16. Governing Law and Dispute Resolution: Choice of Qatar law, jurisdiction, and dispute resolution procedures

17. General Provisions: Standard boilerplate including notices, assignment, amendments, and entire agreement

What sections are optional to include in a Master Service Agreement?

1. Data Protection: Required when services involve processing personal data under Qatar's Data Protection Law

2. Anti-Corruption: Detailed compliance requirements for high-risk services or government-related work

3. Health, Safety and Environment: Required for services involving on-site work or environmental risks

4. Security Requirements: For services involving access to sensitive systems or facilities

5. Import/Export Controls: Required for services involving cross-border movement of goods or technology

6. Business Continuity: For critical services requiring disaster recovery and continuity planning

7. Subcontracting: When service provider likely to use subcontractors

8. Parent Company Guarantee: When financial security from parent company is required

9. Local Content Requirements: For compliance with Qatar's local content requirements in specific sectors

What schedules should be included in a Master Service Agreement?

1. Schedule 1 - Service Description: Detailed technical specifications and scope of services

2. Schedule 2 - Pricing and Payment Terms: Detailed fee structure, rates, and payment mechanics

3. Schedule 3 - Service Levels: Specific KPIs, measurement methods, and service credits

4. Schedule 4 - Key Personnel: List of key personnel, roles, and replacement procedures

5. Schedule 5 - Governance and Reporting: Management structure, meeting schedule, and reporting requirements

6. Schedule 6 - Form of Work Order: Template for individual work orders under the MSA

7. Schedule 7 - Technical Requirements: Specific technical standards and requirements

8. Schedule 8 - Insurance Requirements: Detailed insurance types and coverage levels required

9. Appendix A - Data Processing Agreement: Specific terms for personal data processing if applicable

10. Appendix B - Business Continuity Plan: Detailed continuity and disaster recovery procedures if required

Authors

Alex Denne

Head of Growth (Open Source Law) @ tiktok成人版 | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

Jurisdiction

Qatar

Document Type

Agreement Contract

Cost

Free to use
Relevant legal definitions






















































Clauses





















































Relevant Industries

Oil & Gas

Construction

Information Technology

Professional Services

Telecommunications

Healthcare

Financial Services

Manufacturing

Logistics

Facilities Management

Engineering Services

Consulting Services

Relevant Teams

Legal

Procurement

Commercial

Finance

Operations

Risk & Compliance

Business Development

Project Management

Account Management

Supply Chain

Service Delivery

Executive Leadership

Relevant Roles

Legal Counsel

Contract Manager

Procurement Manager

Commercial Director

Chief Financial Officer

Operations Director

Risk Manager

Compliance Officer

Business Development Manager

Project Manager

Account Manager

General Counsel

Chief Executive Officer

Supply Chain Manager

Service Delivery Manager

Industries








Teams

Employer, Employee, Start Date, Job Title, Department, Location, Probationary Period, Notice Period, Salary, Overtime, Vacation Pay, Statutory Holidays, Benefits, Bonus, Expenses, Working Hours, Rest Breaks, 聽Leaves of Absence, Confidentiality, Intellectual Property, Non-Solicitation, Non-Competition, Code of Conduct, Termination, 聽Severance Pay, Governing Law, Entire Agreemen

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