Property Service Agreements are essential documents in Singapore's real estate sector, used when engaging contractors or service providers for property maintenance, cleaning, security, or other property-related services. These agreements must comply with Singapore's strict building maintenance and safety regulations, including the Building Maintenance and Strata Management Act. A Property Service Agreement typically includes detailed service specifications, performance standards, payment terms, and compliance requirements specific to Singapore's property management framework. It's particularly important for strata-titled properties and commercial buildings where service quality and regulatory compliance are crucial.
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1. Parties: Identifies and defines the service provider and property owner/manager
2. Background: Context of the agreement and brief description of the property and services required
3. Definitions: Key terms used tHRoughout the agreement
4. Scope of Services: Detailed description of services to be provided
5. Term and Renewal: Duration of agreement and renewal provisions
6. Payment Terms: Fees, payment schedule, and payment methods
7. Service Provider Obligations: Key responsibilities and performance standards
8. Property Owner Obligations: Access provisions and cooperation requirements
9. Termination: Conditions and process for ending the agreement
1. Performance Metrics: Specific KPIs and measurement criteria for complex service arrangements requiring detailed performance monitoring
2. Environmental Requirements: Specific environmental compliance obligations for services involving environmental impact considerations
3. Security Requirements: Special security protocols and access controls for high-security properties or sensitive areas
4. Emergency Procedures: Response protocols for emergencies in critical facilities or high-risk environments
1. Schedule 1 - Property Details: Detailed description of the property and areas covered
2. Schedule 2 - Service Specifications: Detailed breakdown of services and frequency
3. Schedule 3 - Fee Schedule: Detailed breakdown of fees and charges
4. Schedule 4 - Performance Standards: Specific service levels and quality metrics
5. Schedule 5 - Equipment and Materials: List of equipment and materials to be used
6. Appendix A - Insurance Requirements: Details of required insurance coverage
7. Appendix B - Health and Safety Requirements: Safety protocols and compliance requirements
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