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Property Service Agreement Template for Indonesia

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Key Requirements PROMPT example:

Property Service Agreement

"I need a Property Service Agreement for a 20-story commercial office building in Jakarta, with comprehensive maintenance, security, and cleaning services, including 24/7 emergency response capabilities and specific provisions for managing tenant relationships."

Document background
The Property Service Agreement serves as a crucial legal instrument in Indonesian property management, establishing a formal relationship between property owners/managers and service providers. This document is essential when engaging professional services for property maintenance, security, cleaning, and overall management of commercial, residential, or mixed-use properties. The agreement ensures compliance with Indonesian regulations, including the Civil Code (KUHPerdata), property management laws, and consumer protection requirements. It typically includes detailed service specifications, performance standards, fee structures, and operational procedures, providing a comprehensive framework for property service delivery while protecting the interests of all parties involved. The document is particularly important in Indonesia's growing real estate sector, where professional property management is increasingly essential for maintaining property values and ensuring operational efficiency.
Suggested Sections

1. Parties: Identification of the property owner/manager and the service provider, including their complete legal names, registration numbers, and addresses

2. Background: Context of the agreement, brief description of the property, and purpose of engaging the service provider

3. Definitions: Detailed definitions of key terms used throughout the agreement, including Property, Services, Service Standards, and Charges

4. Appointment and Term: Formal appointment of the service provider, duration of the agreement, and renewal terms

5. Scope of Services: Comprehensive outline of the services to be provided, including regular maintenance, repairs, cleaning, security, and other property management duties

6. Service Provider's Obligations: Detailed responsibilities of the service provider, including quality standards, reporting requirements, and compliance obligations

7. Client's Obligations: Responsibilities of the property owner/manager, including access provision, information sharing, and cooperation requirements

8. Fees and Payment Terms: Service charges, payment schedule, payment methods, and late payment consequences

9. Performance Standards: Specific service level agreements, KPIs, and quality benchmarks

10. Insurance and Liability: Insurance requirements, liability limitations, and indemnification provisions

11. Termination: Grounds for termination, notice periods, and consequences of termination

12. Dispute Resolution: Process for handling disputes, including mediation and arbitration procedures

13. Governing Law: Specification of Indonesian law as governing law and jurisdiction

14. General Provisions: Standard boilerplate clauses including force majeure, notices, assignment, and amendments

Optional Sections

1. Emergency Services: Include when 24/7 emergency response services are part of the agreement

2. Additional Properties: Include when the service provider may be engaged for additional properties under the same agreement

3. Staff Management: Include when the service provider is responsible for managing on-site staff

4. Utilities Management: Include when the service provider is responsible for managing utility services and payments

5. Tenant Relations: Include for properties with tenants where the service provider handles tenant interactions

6. Capital Improvements: Include when the service provider may be involved in major property improvements

7. Environmental Compliance: Include when specific environmental management or compliance is required

8. Security Services: Include when dedicated security services are part of the scope

Suggested Schedules

1. Schedule 1 - Property Details: Detailed description of the property, including address, facilities, and specific areas covered

2. Schedule 2 - Scope of Services: Detailed breakdown of all services to be provided, including frequency and specific requirements

3. Schedule 3 - Fee Schedule: Detailed breakdown of all fees, charges, and payment terms

4. Schedule 4 - Service Levels: Specific performance metrics, response times, and quality standards

5. Schedule 5 - Required Insurance: Details of insurance types and coverage levels required

6. Schedule 6 - Staff Requirements: Specifications for on-site staff, including qualifications and numbers

7. Schedule 7 - Reporting Requirements: Templates and requirements for regular reporting

8. Appendix A - Emergency Procedures: Detailed procedures for handling various types of emergencies

9. Appendix B - Maintenance Schedule: Preventive maintenance schedule and procedures

10. Appendix C - Contact Details: Key contact information for both parties, including emergency contacts

Authors

Alex Denne

Head of Growth (Open Source Law) @ tiktok成人版 | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

Relevant legal definitions






















































Clauses

















































Relevant Industries

Real Estate

Property Management

Facility Management

Commercial Property

Residential Property

Retail Property

Industrial Property

Hospitality

Office Space Management

Mixed-Use Development

Shopping Center Management

Warehouse and Logistics

Healthcare Facilities

Educational Facilities

Relevant Teams

Facilities Management

Property Operations

Real Estate

Legal

Operations

Asset Management

Maintenance

Contract Administration

Property Services

Building Management

Finance

Risk Management

Procurement

Compliance

Relevant Roles

Facility Manager

Property Manager

Operations Director

Building Superintendent

Real Estate Manager

Asset Manager

Maintenance Supervisor

Property Services Director

Contract Manager

Real Estate Operations Manager

Facilities Operations Manager

Building Services Manager

Property Administrator

Real Estate Portfolio Manager

Maintenance Manager

Chief Operating Officer

General Manager - Properties

Estate Manager

Industries








Teams

Employer, Employee, Start Date, Job Title, Department, Location, Probationary Period, Notice Period, Salary, Overtime, Vacation Pay, Statutory Holidays, Benefits, Bonus, Expenses, Working Hours, Rest Breaks, 聽Leaves of Absence, Confidentiality, Intellectual Property, Non-Solicitation, Non-Competition, Code of Conduct, Termination, 聽Severance Pay, Governing Law, Entire Agreemen

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