tiktok³ÉÈ˰æ

Service And Maintenance Agreement Template for Singapore

Create a bespoke document in minutes,  or upload and review your own.

4.6 / 5
4.8 / 5

Let's create your Service And Maintenance Agreement

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

Get your first 2 documents free

Your data doesn't train Genie's AI

You keep IP ownership of your information

Key Requirements PROMPT example:

Service And Maintenance Agreement

"I need a Service and Maintenance Agreement for my IT services company to provide regular maintenance of cloud infrastructure to a Singapore-based financial institution, with specific service levels and cybersecurity requirements."

Document background
The Service And Maintenance Agreement is essential for businesses requiring regular maintenance and servicing of their equipment, facilities, or systems. This document, governed by Singapore law, establishes clear expectations, responsibilities, and performance standards between parties. It typically includes detailed service specifications, response times, pricing structures, and compliance requirements. The agreement is particularly important in Singapore's highly regulated business environment, where service quality and contractual clarity are paramount. It provides legal protection for both parties while ensuring service delivery meets local regulatory standards.
Suggested Sections

1. Parties: Identification and details of service provider and customer

2. Background: Context of the agreement and relationship between parties

3. Definitions: Key terms used throughout the agreement

4. Scope of Services: Detailed description of maintenance and service obligations

5. Term and Renewal: Duration of agreement and renewal provisions

6. Payment Terms: Fees, payment schedule, and related conditions

7. Service Provider Obligations: Core responsibilities and service standards

8. Customer Obligations: Customer's responsibilities and cooperation requirements

9. Termination: Conditions for ending the agreement

Optional Sections

1. Service Levels: Specific performance metrics and standards - include when measurable service standards are required

2. Data Protection: PDPA compliance provisions - include when personal data is processed

3. Insurance: Insurance requirements and coverage - include for high-risk services or valuable equipment

4. Force Majeure: Provisions for unforeseeable circumstances - include when service continuity is critical

5. Change Control: Process for changing service scope - include for complex or long-term agreements

Suggested Schedules

1. Service Description Schedule: Detailed breakdown of services to be provided

2. Fee Schedule: Detailed pricing structure and payment terms

3. Service Level Agreement: Specific performance metrics and remedies

4. Equipment Schedule: List of equipment covered by maintenance

5. Maintenance Schedule: Timing and frequency of maintenance activities

6. Contact Details: Key personnel and emergency contacts

Authors

Alex Denne

Head of Growth (Open Source Law) @ tiktok³ÉÈ˰æ | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

Relevant legal definitions































Clauses






























Industries

Contracts Act (Cap. 53): Primary legislation governing contract formation, validity, obligations and remedies in Singapore. Essential for basic contract structure and enforceability.

Supply of Goods Act (Cap. 394): Regulates the supply of goods aspect when services include provision of parts or materials during maintenance work.

Consumer Protection (Fair Trading) Act (Cap. 52A): Protects consumer interests and regulates unfair practices in service provision, particularly relevant if services are provided to consumers.

Personal Data Protection Act 2012 (PDPA): Governs the collection, use, disclosure and care of personal data in Singapore, relevant when personal information is handled during service delivery.

Workplace Safety and Health Act: Establishes safety requirements and standards for maintenance work to ensure worker and workplace safety.

Competition Act (Cap. 50B): Ensures fair competition and prevents anti-competitive practices in service provision.

Electronic Transactions Act: Governs electronic transactions and records, particularly relevant if services involve digital systems or electronic documentation.

Limitation Act: Sets time limits for legal actions and claims related to service agreements.

Building and Construction Authority regulations: Specific regulations for maintenance work involving building and construction activities.

IMDA regulations: Regulations from Info-communications Media Development Authority for IT and telecommunications service provisions.

Enterprise Singapore guidelines: Technical standards and requirements for service quality and delivery.

Employment Act: Relevant when service providers might be classified as employees rather than independent contractors.

Goods and Services Tax Act: Governs tax implications and obligations for service provision in Singapore.

Unfair Contract Terms Act: Regulates the reasonableness and fairness of contract terms in service agreements.

Teams

Employer, Employee, Start Date, Job Title, Department, Location, Probationary Period, Notice Period, Salary, Overtime, Vacation Pay, Statutory Holidays, Benefits, Bonus, Expenses, Working Hours, Rest Breaks,  Leaves of Absence, Confidentiality, Intellectual Property, Non-Solicitation, Non-Competition, Code of Conduct, Termination,  Severance Pay, Governing Law, Entire Agreemen

Find the exact document you need

Maintenance Support Agreement

find out more

Repair And Maintenance Agreement

find out more

Private Road Agreement

find out more

Preventative Maintenance Agreement

find out more

Easement Maintenance Agreement

find out more

Preventive Maintenance Service Agreement

find out more

Service And Maintenance Agreement

find out more

House Maintenance Agreement

find out more

Joint Maintenance Agreement

find out more

Fire Alarm System Maintenance Agreement

find out more

HVAC Service Agreement

find out more

Hardware Maintenance Agreement

find out more

Facility Maintenance Agreement

find out more

Elevator Maintenance Agreement

find out more

Repair Contract Agreement

find out more

Equipment Maintenance Agreement

find out more

Building Maintenance Agreement

find out more

Automotive Repair Contract

find out more

Operating And Maintenance Agreement

find out more

Electrical Maintenance Agreement

find out more

Air Conditioner Service Contract

find out more

Maintenance And Repair Contract

find out more

Support And Maintenance Agreement

find out more

Preventive Maintenance Contract

find out more

Software Maintenance Agreement

find out more

Download our whitepaper on the future of AI in Legal

By providing your email address you are consenting to our Privacy Notice.
Thank you for downloading our whitepaper. This should arrive in your inbox shortly. In the meantime, why not jump straight to a section that interests you here: /our-research
Oops! Something went wrong while submitting the form.

³Ò±ð²Ô¾±±ð’s Security Promise

Genie is the safest place to draft. Here’s how we prioritise your privacy and security.

Your documents are private:

We do not train on your data; ³Ò±ð²Ô¾±±ð’s AI improves independently

All data stored on Genie is private to your organisation

Your documents are protected:

Your documents are protected by ultra-secure 256-bit encryption

Our bank-grade security infrastructure undergoes regular external audits

We are ISO27001 certified, so your data is secure

Organizational security

You retain IP ownership of your documents

You have full control over your data and who gets to see it

Innovation in privacy:

Genie partnered with the Computational Privacy Department at Imperial College London

Together, we ran a £1 million research project on privacy and anonymity in legal contracts

Want to know more?

Visit our for more details and real-time security updates.