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1. 1. Definitions and Interpretation: Key terms used throughout the document and rules for interpretation
2. 2. Scope of Services/Products: Clear description of what is being provided under these terms and conditions
3. 3. Payment Terms: Pricing, payment methods, timing, and consequences of late payment
4. 4. Term and Termination: Duration of the agreement and conditions for termination by either party
5. 5. Liability and Indemnification: Limitations of liability, exclusions, and indemnification provisions
6. 6. General Provisions: Standard boilerplate clauses including governing law, notices, and entire agreement
1. Intellectual Property Rights: Provisions relating to ownership and use of intellectual property, including licenses and restrictions
2. Data Protection: Compliance with PDPA and handling of personal data
3. Force Majeure: Provisions for handling events beyond reasonable control of the parties
4. Confidentiality: Obligations regarding confidential information and trade secrets
5. Service Levels: Performance standards and metrics for service delivery
1. Schedule 1 - Pricing Schedule: Detailed breakdown of prices, fees, and payment terms
2. Schedule 2 - Service Description: Detailed specifications of services or products being provided
3. Schedule 3 - Service Level Agreement: Specific performance metrics, response times, and service standards
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