Terms And Conditions For Clients is a fundamental legal document used in Singapore business operations to establish clear parameters for business relationships. This document is essential when providing services or products to clients, whether in B2B or B2C contexts. It addresses key aspects required under Singapore law, including PDPA compliance, consumer protection requirements, and digital business regulations. The document should be regularly reviewed and updated to ensure compliance with evolving Singapore legislation and business needs.
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1. 1. Definitions and Interpretation: Defines key terms used throughout the document and rules of interpretation
2. 2. Services/Products: Describes the scope and nature of services or products being provided
3. 3. Payment Terms: Details pricing, payment methods, schedules, and consequences of non-payment
4. 4. Client Obligations: Outlines responsibilities, commitments and requirements of the client
5. 5. Provider Obligations: Details responsibilities and commitments of the service provider
6. 6. Data Protection: Addresses handling of personal data under PDPA and related privacy matters
7. 7. Liability and Indemnity: Sets out liability limitations, exclusions and indemnification terms
8. 8. Termination: Specifies conditions for contract termination and consequences thereof
1. Intellectual Property: Addresses ownership and usage rights of intellectual property in services/products
2. Service Level Agreement: Defines specific service performance metrics and standards
3. Insurance: Details insurance requirements and coverage obligations
4. Force Majeure: Addresses circumstances beyond parties' control affecting performance
5. Confidentiality: Provisions for handling confidential information and trade secrets
1. Schedule 1: Service Description: Detailed description of services/products offered including specifications
2. Schedule 2: Pricing Schedule: Detailed breakdown of prices, rates, and payment terms
3. Schedule 3: Service Levels: Specific performance metrics, standards and measurement criteria
4. Appendix A: Data Processing Agreement: Detailed terms for personal data processing under PDPA requirements
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