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Long Term Service Contract

Long Term Service Contract Template for Singapore

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Long Term Service Contract

"Need a Long Term Service Contract for IT maintenance services to be provided to our Singapore office, starting from March 2025, with strict data protection provisions and quarterly performance reviews."

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What is a Long Term Service Contract?

Long Term Service Contracts are essential for businesses requiring sustained service delivery over extended periods. This document type is specifically designed for Singapore's legal environment and provides a robust framework for managing ongoing service relationships. As a Long Term Service Contract, it addresses key aspects such as service scope, performance metrics, pricing mechanisms, and risk allocation, while ensuring compliance with Singapore's regulatory requirements. It's particularly useful for businesses seeking to establish stable, long-term service partnerships with clear accountability and performance standards.

What sections should be included in a Long Term Service Contract?

1. Parties: Identification and details of contracting parties

2. Background: Context and purpose of the agreement

3. Definitions: Key terms used throughout the agreement

4. Scope of Services: Detailed description of services to be provided

5. Term and Renewal: Duration of agreement and renewal provisions

6. Payment Terms: Fees, payment schedule, and invoicing requirements

7. Service Levels: Performance standards and metrics

8. Termination: Conditions and process for contract termination

What sections are optional to include in a Long Term Service Contract?

1. Data Protection: PDPA compliance provisions when personal data is processed as part of the services

2. Intellectual Property: IP ownership and licensing terms when IP is created or used in service delivery

3. Non-Compete: Competitive restrictions when protecting market position is crucial

4. Force Majeure: Provisions for unforeseeable circumstances affecting service delivery

What schedules should be included in a Long Term Service Contract?

1. Service Description Schedule: Detailed specification of services to be provided

2. Service Level Agreement: Detailed performance metrics, measurement methods, and remedies

3. Fee Schedule: Detailed pricing structure, payment terms, and rate cards

4. Key Personnel Schedule: List of key staff members, their roles, and responsibilities

5. Data Processing Agreement: Detailed PDPA compliance requirements and procedures where applicable

Authors

Alex Denne

Head of Growth (Open Source Law) @ tiktok成人版 | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

alex.den.21@genieai.co
Relevant legal definitions



























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Industries

Contracts Act 1872 (Chapter 53): Primary legislation governing contract formation, validity, termination, and remedies for breach in Singapore. Essential for basic contractual framework.

Employment Act (Chapter 91): Regulates employment relationships and helps distinguish between employees and contractors. Important for ensuring service contract doesn't create unintended employment relationship.

Civil Law Act (Chapter 43): Contains general contractual principles and limitation periods applicable to civil matters including service contracts in Singapore.

Goods and Services Tax Act (Chapter 117A): Governs tax implications for services and GST registration requirements for service providers in Singapore.

Personal Data Protection Act 2012 (PDPA): Regulates collection, use, and disclosure of personal data. Essential if service involves handling personal information.

Competition Act (Chapter 50B): Addresses anti-competitive practices and exclusive dealing arrangements that might affect service contracts.

Electronic Transactions Act: Governs electronic transactions and digital signatures, relevant for electronically provided services and contract execution.

Consumer Protection (Fair Trading) Act: Protects consumers against unfair practices, applicable if services are provided to consumers rather than businesses.

Industry-Specific Regulations: Various regulations depending on service type, including professional licensing requirements and industry standards.

Singapore Common Law: Body of case law and judicial precedents relating to service contracts, including principles of equity and fairness.

Teams

Employer, Employee, Start Date, Job Title, Department, Location, Probationary Period, Notice Period, Salary, Overtime, Vacation Pay, Statutory Holidays, Benefits, Bonus, Expenses, Working Hours, Rest Breaks, 聽Leaves of Absence, Confidentiality, Intellectual Property, Non-Solicitation, Non-Competition, Code of Conduct, Termination, 聽Severance Pay, Governing Law, Entire Agreemen

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