Create a bespoke document in minutes, Â or upload and review your own.
Get your first 2 documents free
Your data doesn't train Genie's AI
You keep IP ownership of your information
SaaS User Agreement
"I need a SaaS User Agreement for my enterprise-level project management software that will be sold to financial institutions, with strong data protection clauses and specific provisions for handling sensitive financial information, planned for launch in March 2025."
1. Parties: Identifies the service provider and the user/customer, including legal names and addresses
2. Background: Brief context about the service being provided and purpose of the agreement
3. Definitions: Key terms used throughout the agreement, including technical terminology
4. Service Description: Detailed description of the SaaS service, including access rights and service levels
5. User Obligations: Customer responsibilities, acceptable use policies, and restrictions
6. Fees and Payment: Pricing, payment terms, and billing procedures
7. Data Protection and Privacy: Data handling practices, privacy policies, and compliance commitments
8. Term and Termination: Duration of agreement, renewal terms, and termination conditions
9. Intellectual Property Rights: Ownership of IP, licenses granted, and restrictions
1. Professional Services: Additional terms for implementation, training, or consulting services beyond the core SaaS offering
2. Service Level Agreement: Detailed performance metrics, uptime guarantees, and remedies for enterprise-level agreements
3. Disaster Recovery: Business continuity and disaster recovery procedures for enterprise clients or regulated industries
4. White Labeling: Terms and conditions for rebranding or reselling the service to end users
1. Service Level Agreement Schedule: Detailed metrics, uptime guarantees, and support response times
2. Data Processing Agreement: Detailed terms for processing personal data, especially for GDPR compliance
3. Security Schedule: Detailed security measures, protocols, and compliance requirements
4. Pricing Schedule: Detailed pricing tiers, usage limits, and additional fees
5. Technical Support Schedule: Support levels, response times, and escalation procedures
6. Acceptable Use Policy: Detailed rules and restrictions for service usage
Authors
Find the exact document you need
Download our whitepaper on the future of AI in Legal
³Ò±ð²Ô¾±±ð’s Security Promise
Genie is the safest place to draft. Here’s how we prioritise your privacy and security.
Your documents are private:
We do not train on your data; ³Ò±ð²Ô¾±±ð’s AI improves independently
All data stored on Genie is private to your organisation
Your documents are protected:
Your documents are protected by ultra-secure 256-bit encryption
Our bank-grade security infrastructure undergoes regular external audits
We are ISO27001 certified, so your data is secure
Organizational security
You retain IP ownership of your documents
You have full control over your data and who gets to see it
Innovation in privacy:
Genie partnered with the Computational Privacy Department at Imperial College London
Together, we ran a £1 million research project on privacy and anonymity in legal contracts
Want to know more?
Visit our for more details and real-time security updates.
Read our Privacy Policy.