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The Refund Demand Letter is a critical document used in the United Arab Emirates when seeking the return of payments made for goods or services that failed to meet contractual obligations or legal requirements. It serves as a formal communication tool that precedes potential legal action, drawing authority from UAE Federal Law No. 24 of 2006 and related consumer protection regulations. This document is typically employed when informal attempts to secure a refund have been unsuccessful, requiring a more formal approach while maintaining professional discourse. The letter must include specific details about the transaction, clear justification for the refund request, and a reasonable timeline for response, all while adhering to UAE legal requirements. It's an essential tool in both business-to-consumer and business-to-business contexts, often serving as crucial documentation if the dispute escalates to legal proceedings.

1. Sender's Details: Full name, address, and contact information of the person or entity demanding the refund

2. Date: The date when the letter is written

3. Recipient's Details: Full name, address, and contact information of the person or entity from whom the refund is being demanded

4. Subject Line: Clear indication that this is a refund demand letter with any relevant reference numbers

5. Transaction Details: Specific details about the original transaction including date, amount, and nature of purchase

6. Reason for Refund: Clear explanation of why the refund is being demanded, citing specific issues or breaches

7. Amount Demanded: Precise amount being requested for refund, including any additional costs if applicable

8. Payment Details: Specific details of how the refund should be paid

9. Deadline: Clear statement of the deadline by which the refund is expected

10. Legal Basis: Reference to relevant UAE consumer protection laws or contractual rights that support the refund claim

11. Closing Statement: Statement of intent to pursue legal action if the demand is not met, followed by signature