Document background
The Sales Service Agreement is a specialized contract type designed for businesses operating under Austrian jurisdiction that combine product sales with ongoing service provision. This document is particularly relevant when a supplier not only sells products but also provides associated services such as maintenance, support, or implementation. The agreement incorporates essential elements required under Austrian law, including provisions from the ABGB (Austrian Civil Code) and UGB (Commercial Code), while also addressing modern commercial needs such as service level commitments and quality assurance measures. It's commonly used in technology implementations, industrial equipment supply, or any scenario where the sale of goods is intrinsically linked with service delivery. The document includes comprehensive terms for both immediate sales transactions and ongoing service relationships, making it suitable for long-term business partnerships.
