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1. Parties: Identification and details of the Agency and Client, including registered addresses and company registration numbers
2. Background: Context of the agreement and brief description of the parties' business relationship
3. Definitions: Key terms used throughout the agreement defined for clarity and legal certainty
4. Scope of Services: Detailed description of services to be provided by the Agency to the Client
5. Term and Termination: Duration of the agreement, renewal terms, and conditions for termination
6. Fees and Payment Terms: Pricing structure, payment schedule, invoicing details, and late payment consequences
7. Agency's Obligations: Key responsibilities and commitments of the Agency
8. Client's Obligations: Key responsibilities and commitments of the Client
9. Intellectual Property Rights: Ownership and usage rights of created works and pre-existing materials
10. Confidentiality: Protection of confidential information exchanged during the business relationship
11. Data Protection: GDPR compliance and data handling procedures
12. Liability and Indemnification: Limitation of liability and indemnification obligations
13. Force Majeure: Provisions for unforeseen circumstances preventing performance
14. Governing Law and Jurisdiction: Confirmation of Belgian law application and dispute resolution procedures
1. Non-Competition: Restrictions on Agency working with Client's competitors - include when exclusivity is required
2. Service Level Agreement: Specific performance metrics and standards - include for technical or ongoing services
3. Change Control: Process for managing changes to services or deliverables - include for complex projects
4. Insurance: Required insurance coverage - include for high-risk or high-value services
5. Personnel: Key personnel commitments and replacement procedures - include when specific staff are crucial
6. Audit Rights: Client's right to audit Agency's work - include for regulated industries or complex projects
7. Warranties: Specific warranties for services or deliverables - include for technical or creative services
8. Exit Assistance: Transition support upon termination - include for critical business services
1. Schedule 1 - Services Description: Detailed specification of services to be provided
2. Schedule 2 - Fee Schedule: Detailed breakdown of fees, rates, and payment terms
3. Schedule 3 - Service Levels: Performance metrics and measurement criteria
4. Schedule 4 - Key Personnel: List of key Agency staff assigned to the Client
5. Schedule 5 - Data Processing Agreement: GDPR-compliant data processing terms
6. Appendix A - Project Timeline: Delivery schedule and key milestones
7. Appendix B - Technical Requirements: Technical specifications and requirements
8. Appendix C - Approved Subcontractors: List of pre-approved subcontractors if applicable
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