The Phishing Policy serves as a crucial document for organizations operating in Switzerland, addressing the growing threat of phishing attacks while ensuring compliance with Swiss legal requirements. This document becomes necessary as organizations face increasing sophisticated cyber threats and stricter regulatory scrutiny under Swiss federal laws, including the FADP/DSG and relevant criminal code provisions. The policy outlines comprehensive measures for protecting organizational data and systems, establishing clear procedures for incident response, and defining responsibilities across different organizational roles. It should be implemented by any organization handling sensitive data or seeking to protect against cyber threats, and must be regularly updated to reflect evolving threat landscapes and regulatory changes in the Swiss context.
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1. Purpose and Scope: Defines the objective of the policy and its applicability within the organization
2. Definitions: Clear explanations of technical terms, types of phishing attacks, and other relevant terminology
3. Legal Framework: Reference to relevant Swiss laws and regulations, including FADP/DSG and criminal code provisions
4. Roles and Responsibilities: Defines responsibilities for IT security team, management, and employees
5. Phishing Prevention Measures: Details of technical and organizational measures to prevent phishing attacks
6. Email Usage Guidelines: Specific rules and best practices for handling emails and suspicious messages
7. Incident Reporting Procedures: Step-by-step process for reporting suspected phishing attempts
8. Response Protocol: Procedures for handling confirmed phishing incidents
9. Training Requirements: Mandatory security awareness training and phishing simulation requirements
10. Compliance and Enforcement: Consequences of policy violations and enforcement measures
11. Policy Review and Updates: Frequency and process for reviewing and updating the policy
1. Industry-Specific Requirements: Additional requirements for regulated industries (e.g., banking, healthcare)
2. Remote Work Considerations: Special guidelines for employees working remotely or using personal devices
3. Third-Party Risk Management: Guidelines for managing phishing risks related to vendors and contractors
4. Social Media Guidelines: Specific guidance for preventing social media-based phishing attacks
5. Mobile Device Protection: Specific guidelines for preventing and handling phishing attempts on mobile devices
6. Cross-Border Data Considerations: Additional requirements for organizations handling international data transfers
1. Appendix A - Phishing Identification Checklist: Visual guide and checklist for identifying potential phishing attempts
2. Appendix B - Incident Response Flowchart: Visual representation of the incident response process
3. Appendix C - Reporting Templates: Standard forms for reporting phishing incidents
4. Appendix D - Training Materials: Reference materials and guidelines for security awareness training
5. Appendix E - Contact Information: List of key contacts for incident reporting and response
6. Appendix F - Technical Controls: Detailed technical specifications for email filtering and security controls
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