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Phishing Policy
"I need a comprehensive Phishing Policy for a Malaysian financial services company that complies with PDPA and includes specific provisions for handling customer financial data, with implementation planned for March 2025."
1. Purpose and Scope: Defines the objective of the policy and its applicability within the organization
2. Definitions: Clear explanations of technical terms, types of phishing attacks, and other relevant terminology
3. Legal Framework: Reference to relevant Malaysian legislation and regulatory requirements
4. Roles and Responsibilities: Defines responsibilities of employees, IT department, management, and security teams
5. Phishing Prevention Measures: Details of technical controls, filters, and security measures implemented
6. Email Security Guidelines: Specific rules and best practices for handling emails and identifying suspicious content
7. Incident Response Procedures: Step-by-step procedures for reporting and handling suspected phishing attempts
8. Training Requirements: Mandatory security awareness training programs and frequency
9. Compliance and Enforcement: Consequences of non-compliance and enforcement procedures
10. Review and Updates: Policy review frequency and update procedures
1. Industry-Specific Requirements: Additional requirements for specific industries (e.g., financial services, healthcare)
2. Remote Work Considerations: Special provisions for employees working remotely or using personal devices
3. Third-Party Risk Management: Guidelines for managing phishing risks related to third-party vendors and contractors
4. Social Media Guidelines: Specific guidance for preventing social media-based phishing attacks
5. Mobile Device Security: Additional guidelines for preventing phishing attacks on mobile devices
6. Cloud Service Security: Specific measures for cloud-based services and applications
1. Technical Configuration Guidelines: Detailed technical specifications for email filters, security software, and other technical controls
2. Phishing Examples: Visual examples of common phishing attempts and red flags
3. Incident Response Flowcharts: Visual representations of incident response procedures
4. Reporting Templates: Standard forms for reporting suspected phishing incidents
5. Training Materials: Reference materials for security awareness training
6. Contact Information: List of key contacts for incident reporting and response
7. Compliance Checklist: Checklist for regular compliance assessment
Authors
Financial Services
Healthcare
Government
Education
Retail
Technology
Manufacturing
Professional Services
Telecommunications
Energy
Transportation
E-commerce
Information Technology
Information Security
Compliance
Risk Management
Human Resources
Legal
Training and Development
Operations
Customer Service
Executive Leadership
Internal Audit
Communications
Chief Information Security Officer
IT Director
Compliance Officer
Risk Manager
Security Analyst
IT Administrator
Human Resources Manager
Department Manager
Training Coordinator
Data Protection Officer
Systems Administrator
Network Engineer
Chief Technology Officer
General Counsel
Chief Executive Officer
Employee
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