Standard Feedback Form Template for Germany

A comprehensive feedback collection document designed in compliance with German law, particularly adhering to GDPR (DSGVO) and the Federal Data Protection Act (BDSG). This standardized form enables organizations to gather structured feedback while ensuring proper data protection measures are in place. The document includes mandatory data privacy notices, clear consent mechanisms, and structured feedback collection sections, all formatted to meet German legal requirements for customer data collection and processing.

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What is a Standard Feedback Form?

The Standard Feedback Form serves as a crucial tool for organizations operating in Germany to collect and process customer feedback while maintaining compliance with strict data protection regulations. This document is essential when businesses need to systematically gather customer opinions, suggestions, or complaints while ensuring adherence to GDPR (DSGVO) and German Federal Data Protection Act (BDSG) requirements. The form includes mandatory elements such as data processing consent, privacy notices, and clearly defined purpose declarations. It is designed to be adaptable across various industries while maintaining its core legal compliance structure. Organizations should implement this Standard Feedback Form when establishing formal feedback channels, conducting customer satisfaction surveys, or creating systematic quality improvement processes.

What sections should be included in a Standard Feedback Form?

1. Introduction: Brief explanation of the purpose of the feedback form and how the information will be used

2. Data Protection Notice: Mandatory information about data processing, storage, and rights under GDPR and BDSG

3. Respondent Information: Basic contact details of the person providing feedback (with clear marking of mandatory and optional fields)

4. Consent Declaration: Clear, GDPR-compliant consent statement for data processing

5. Core Feedback Section: Main feedback questions using appropriate rating scales and comment fields

6. Submission and Confirmation: Clear submission process and confirmation of data usage

What sections are optional to include in a Standard Feedback Form?

1. Service/Product Specific Questions: Additional questions specific to particular products or services being evaluated

2. Future Contact Permission: Optional section for requesting permission for follow-up contact

3. Statistical Information: Optional demographic or categorical information for analytical purposes

4. Media Upload: Section allowing upload of supporting documents or media files

5. Reward Program Information: Details about any incentives or rewards for providing feedback

What schedules should be included in a Standard Feedback Form?

1. Privacy Policy: Detailed privacy policy and data protection information

2. Terms and Conditions: General terms and conditions for providing feedback

3. Rating Scale Explanations: Detailed explanations of rating scales and scoring systems used

4. Contact Information: Complete organization contact details and data protection officer information

Authors

Alex Denne

Head of Growth (Open Source Law) @ tiktok��˰� | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents

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Supplier Evaluation Sheet

A German law-compliant supplier assessment tool for evaluating and rating suppliers against standardized criteria, incorporating LkSG and EU regulatory requirements.

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Download a Standard Standard Feedback Form

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What is a Standard Feedback Form?

What sections should be included in a Standard Feedback Form?

What sections are optional to include in a Standard Feedback Form?

What schedules should be included in a Standard Feedback Form?

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