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Managed Hosting Agreement
"I need a Managed Hosting Agreement for my fintech startup that includes enhanced security provisions and data protection clauses, as we'll be handling sensitive financial data for clients in the UK and EU starting January 2025."
1. Parties: Identification and details of the contracting parties
2. Background: Context and purpose of the agreement
3. Definitions: Key terms used throughout the agreement
4. Services: Detailed description of hosting services to be provided
5. Service Levels: Performance standards and metrics
6. Charges and Payment: Pricing, payment terms and billing procedures
7. Term and Termination: Duration and termination provisions
8. Data Protection: Compliance with data protection laws and responsibilities
9. Confidentiality: Protection of confidential information and trade secrets
10. Intellectual Property Rights: Ownership and licensing of IP
11. Liability and Indemnities: Limitations of liability and indemnification provisions
12. Force Majeure: Provisions for unforeseen circumstances and events beyond control
13. General: Boilerplate provisions including notices, assignment, and governing law
1. Migration Services: Terms for initial data and service migration from existing providers
2. Professional Services: Additional consulting or technical services beyond standard hosting
3. Disaster Recovery: Enhanced disaster recovery and business continuity provisions
4. Change Control: Procedures for managing changes to services or specifications
5. Third Party Providers: Terms relating to integration with third party services
1. Schedule 1 - Service Description: Detailed technical specifications of hosting services
2. Schedule 2 - Service Level Agreement: Detailed performance metrics, measurement methods, and service credits
3. Schedule 3 - Pricing Schedule: Detailed pricing structure, rates, and payment terms
4. Schedule 4 - Data Processing Agreement: Detailed data processing terms and obligations under data protection laws
5. Schedule 5 - Security Requirements: Security standards, procedures, and compliance requirements
6. Schedule 6 - Exit Plan: Procedures for service termination and transition to alternative providers
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