The Reservation Cancellation Letter is a crucial document used when a customer needs to formally cancel a booking or reservation. It provides written evidence of the cancellation request and helps protect both parties' rights under English and Welsh law. The letter should include specific booking details, cancellation timing, and any relevant terms from the original agreement. This document is particularly important for ensuring compliance with consumer protection regulations and maintaining clear communication between parties.
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1. Sender Details: Full name, address, and contact information of the person cancelling
2. Recipient Details: Business name, address, and relevant department
3. Reservation Details: Booking reference, dates, and type of reservation
4. Cancellation Statement: Clear statement of intention to cancel
5. Request for Confirmation: Request for written confirmation of cancellation
1. Reason for Cancellation: Explanation of cancellation reason - include if required by terms or if seeking special consideration
2. Refund Request: Details of any refund being requested - include if applicable
3. Supporting Documentation: Reference to any attached documents - include if relevant to cancellation
1. Original Booking Confirmation: Copy of original reservation confirmation
2. Terms and Conditions: Relevant sections of booking terms regarding cancellation
3. Payment Records: Proof of payment if requesting refund
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