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1. Parties: Identification of the financial institution and the customer entering into the ACH agreement
2. Background: Context of the agreement and brief description of ACH services to be provided
3. Definitions: Definitions of key terms used throughout the agreement, including technical banking and ACH-specific terminology
4. Services: Detailed description of the ACH services to be provided, including transaction types and processing parameters
5. Authorization: Customer's authorization for the financial institution to initiate ACH entries and conduct transactions
6. Security Procedures: Required security measures, authentication procedures, and protocols for ACH transactions
7. Obligations and Responsibilities: Specific duties and responsibilities of both the financial institution and the customer
8. Fees and Charges: Description of all fees, charges, and payment terms for ACH services
9. Representations and Warranties: Statements of fact and guarantees made by both parties
10. Data Protection and Privacy: Compliance with PDPO and data handling requirements
11. Term and Termination: Duration of the agreement and conditions for termination
12. Liability and Indemnification: Allocation of risks and responsibilities between parties
13. Governing Law and Jurisdiction: Specification of Hong Kong law as governing law and jurisdiction for disputes
14. General Provisions: Standard contractual provisions including notices, amendments, and severability
1. International Transfers: Additional terms for cross-border ACH transactions, required when international transfers are part of the service
2. Bulk Payment Services: Specific terms for bulk payment processing, needed for customers requiring mass payment capabilities
3. Same-Day ACH Processing: Terms specific to expedited ACH processing, included when same-day service is offered
4. Disaster Recovery: Additional provisions for business continuity and system recovery, recommended for high-volume customers
5. Special Industry Requirements: Industry-specific terms and compliance requirements, needed for regulated industries
6. API Integration: Terms governing API access and integration, required when technical integration is part of the service
1. Schedule 1 - Service Specifications: Detailed technical specifications of ACH services, including file formats and timing requirements
2. Schedule 2 - Fee Schedule: Comprehensive list of all fees and charges associated with ACH services
3. Schedule 3 - Security Protocols: Detailed security requirements and procedures for ACH transactions
4. Schedule 4 - Operating Procedures: Day-to-day operational procedures and requirements for ACH transactions
5. Schedule 5 - Contact Information: List of key contacts and escalation procedures for both parties
6. Appendix A - Forms: Standard forms required for ACH operations, including authorization forms and change request forms
7. Appendix B - Technical Requirements: Technical specifications for system connectivity and file transmission
8. Appendix C - Compliance Requirements: Specific regulatory compliance requirements and procedures
Banking
Financial Services
E-commerce
Retail
Insurance
Healthcare
Education
Telecommunications
Utilities
Professional Services
Real Estate
Manufacturing
Technology
Logistics
Legal
Finance
Treasury
Compliance
Operations
Risk Management
Payment Operations
Corporate Banking
Account Management
Technical Operations
Chief Financial Officer
Treasury Manager
Finance Director
Compliance Officer
Legal Counsel
Payment Operations Manager
Financial Controller
Account Manager
Banking Relationship Manager
Risk Manager
Operations Director
Payment Systems Specialist
Cash Management Officer
Finance Manager
Corporate Banking Officer
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