The Authorization Letter For Cutting Internet Connection is a crucial document used in Hong Kong when an account holder needs to formally request the termination of their internet service. This document is particularly important in Hong Kong's highly digitized environment, where clear documentation is required for service terminations to comply with local telecommunications regulations and consumer protection laws. The letter serves multiple purposes: it provides clear authorization for service termination, protects the service provider from unauthorized termination requests, and ensures proper documentation for both parties. It is commonly used during business relocations, residential moves, service changes, or permanent service discontinuation. The document must comply with Hong Kong's Telecommunications Ordinance (Cap. 106) and Personal Data (Privacy) Ordinance (Cap. 486), making it a legally binding instruction to the service provider.
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1. Date and Address Block: Current date and recipient's address (Internet Service Provider's details)
2. Subject Line: Clear indication that this is an Authorization Letter for Internet Service Termination
3. Account Holder Details: Full name, account number, service address, and contact information of the current account holder
4. Service Identification: Specific details of the internet service to be terminated, including account number and service address
5. Authorization Statement: Clear and explicit statement authorizing the termination of the internet service
6. Requested Termination Date: Specific date when the service should be terminated
7. Account Settlement: Statement regarding the settlement of any outstanding bills or equipment return
8. Signature Block: Space for account holder's signature, date, and contact information
1. Third Party Authorization: Additional section when someone other than the account holder is authorized to handle the termination process
2. Special Instructions: Any specific requirements for the termination process or equipment return
3. Reason for Termination: When explanation of termination reason is required or beneficial
4. Forwarding Address: When the account holder is moving and needs to provide a new address for final bill or correspondence
5. Service Transfer Request: When service needs to be transferred to a new address rather than completely terminated
1. Identification Documents: Copies of account holder's identification documents for verification
2. Proof of Authority: Additional documentation when letter is signed by a representative (power of attorney, company authorization, etc.)
3. Service Agreement Details: Copy or reference to original service agreement details
4. Equipment Return Checklist: List of equipment to be returned to the service provider
Relevant legal definitions
Clauses
Relevant Industries
Telecommunications
Information Technology
Real Estate
Banking and Financial Services
Retail
Healthcare
Education
Hospitality
Professional Services
Government and Public Sector
Relevant Teams
Customer Service
Legal
Compliance
Operations
Account Management
Facilities Management
Administrative Services
Information Technology
Contract Management
Property Management
Relevant Roles
Customer Service Manager
Account Manager
Operations Manager
Legal Counsel
Compliance Officer
Property Manager
Office Administrator
Facilities Manager
IT Manager
Contract Administrator
Business Operations Manager
Residential Services Coordinator
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