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The Complaint Letter About Exam is a crucial document used when formal grievances need to be raised regarding examination-related issues in Hong Kong. It serves as an official record of concerns about examination conduct, conditions, marking, or administration, and is typically submitted to examination authorities, educational institutions, or relevant governing bodies. The letter must adhere to Hong Kong's educational regulations, particularly the Hong Kong Examinations and Assessment Authority Ordinance and related administrative procedures. This document is essential for initiating formal review processes, appeals, or investigations into examination-related matters, and should include specific details about the examination, nature of the complaint, supporting evidence, and desired resolution. It's commonly used in both academic settings and professional certification contexts, requiring clear articulation of the issues while maintaining professional communication standards.

1. Sender's Details: Full name, student ID/candidate number, contact information, and examination details

2. Recipient's Details: Name and address of the examination authority or institution, including specific department if applicable

3. Subject Line: Clear indication that this is a complaint about a specific exam, including exam name and date

4. Introduction: Brief statement identifying the exam and general nature of the complaint

5. Details of the Complaint: Specific description of the issue(s) encountered during or related to the examination

6. Supporting Facts: Chronological account of relevant events and specific details supporting the complaint

7. Impact Statement: Explanation of how the issue has affected your examination performance or results

8. Requested Action: Clear statement of what resolution or action you are seeking

9. Closing: Professional closing statement with expectation of response and timeline