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The Complaint Letter For Food Quality In Canteen is a formal document used when reporting significant food quality issues in canteen operations within Hong Kong's jurisdiction. It serves as an official record of concerns and is typically drafted when informal resolution attempts have been unsuccessful or when the issue is serious enough to warrant immediate formal attention. The letter should reference relevant Hong Kong food safety regulations and standards, including the Food Safety Ordinance (Cap. 612) and related legislation. This document is particularly important in organizational settings where food service is provided to employees, students, or the public, and can be used as evidence in regulatory investigations or legal proceedings if necessary. The letter should detail specific incidents, their impact, and requested remedial actions, while maintaining professional communication standards.

1. Sender's Details: Full name, address, contact information, and any relevant ID/membership number if applicable

2. Recipient's Details: Name of the canteen manager/operator, company name, and full address

3. Subject Line: Clear indication that this is a formal complaint about food quality

4. Incident Details: Specific date, time, and description of the food quality issue encountered

5. Health and Safety Concerns: Description of any potential health risks or safety standards that were violated

6. Impact Statement: Personal impact of the incident, including any health issues or inconvenience caused

7. Previous Communications: Reference to any verbal complaints or previous communications about the issue

8. Requested Resolution: Clear statement of what action you expect the canteen to take to resolve the issue