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The Customer Acknowledgement Receipt is a crucial business document used in Indonesian commercial transactions to provide formal proof of purchase and payment. This document is required under Indonesian law, particularly Law No. 8 of 1999 on Consumer Protection and various tax regulations, serving multiple purposes including transaction verification, tax documentation, and consumer protection compliance. The receipt must include specific information such as merchant details, transaction particulars, tax components, and customer information where applicable. It is commonly used across various industries for both goods and services transactions, and can be issued in both physical and electronic formats, subject to compliance with Government Regulation No. 80 of 2019 on electronic trading. The document plays a vital role in business record-keeping, tax reporting, and protecting both merchant and customer interests in Indonesian commercial transactions.

1. Receipt Header: Company letterhead, receipt number, date, and time of transaction

2. Merchant Information: Complete business details including legal name, address, tax ID (NPWP), and contact information

3. Customer Information: Customer's name, contact details, and address if relevant

4. Transaction Details: Itemized list of products/services, quantities, unit prices, and descriptions

5. Payment Information: Total amount, payment method, currency, and payment status (paid/pending)

6. Tax Information: VAT and other applicable taxes breakdown

7. Authentication: Merchant signature/stamp and receipt validation information