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1. Insurance Coverage Statement: Include when there is insurance coverage involved, stating policy details and claims made

2. Dispute Notice: Include when specifically disputing certain charges or billing errors

3. Previous Correspondence Reference: Include when referring to prior communication about the debt

4. BPJS Coverage Statement: Include when the medical services should have been covered under the national health insurance

5. Power of Attorney Reference: Include when the letter is being sent by an authorized representative

1. Copy of Medical Bills: Copies of all relevant medical bills and statements received

2. Previous Communication Log: List and copies of any previous correspondence regarding the debt

3. Insurance Documentation: Copies of insurance cards, claims, and related correspondence

4. Medical Service Documentation: Basic information about the medical services received (dates, procedures, providers)

5. Payment History: Record of any payments made or insurance reimbursements received