1. Parties: Identification of the Freight Forwarder and the Customer, including their complete legal names, registration numbers, and registered addresses
2. Background: Context of the agreement, brief description of the parties' businesses, and their intention to enter into a freight forwarding arrangement
3. Definitions: Definitions of key terms used throughout the agreement, including technical shipping terms, service-related terminology, and legal concepts
4. Scope of Services: Detailed description of freight forwarding services to be provided, including cargo handling, documentation, customs clearance, and related logistics services
5. Service Requirements: Specific requirements for service delivery, including timing, handling specifications, and quality standards
6. Obligations of the Freight Forwarder: Comprehensive list of the freight forwarder's responsibilities, including compliance with regulations, insurance requirements, and service standards
7. Customer Obligations: Customer's responsibilities including providing accurate information, proper packaging, necessary documentation, and timely payment
8. Rates and Payment Terms: Pricing structure, payment terms, additional charges, and invoicing procedures
9. Liability and Insurance: Limitations of liability, insurance requirements, and indemnification provisions
10. Term and Termination: Duration of the agreement, renewal terms, and conditions for termination
11. Force Majeure: Provisions for unforeseen circumstances affecting performance of services
12. Confidentiality: Protection of confidential information exchanged between parties
13. Governing Law and Dispute Resolution: Applicable law (Indonesian law) and methods for resolving disputes
14. General Provisions: Standard boilerplate clauses including notices, amendments, assignment, and entire agreement
