This document serves as a standardized Janitorial Contract template for use in Indonesia, designed to establish a formal agreement between cleaning service providers and their clients. It is specifically structured to comply with Indonesian legal requirements, including labor laws, workplace safety regulations, and environmental standards. The contract template is suitable for various facility types and can be customized based on specific service requirements, facility size, and complexity of cleaning operations. It includes comprehensive coverage of essential elements such as service specifications, staff requirements, performance standards, and liability provisions, while ensuring alignment with local regulatory requirements including UU No. 13/2003 (Manpower Law) and related regulations.
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1. Parties: Identification of the service provider and client, including registration details and authorized representatives
2. Background: Context of the agreement and brief description of the parties' intentions
3. Definitions: Key terms used throughout the agreement, including specific cleaning terminology and Indonesian legal terms
4. Scope of Services: Detailed description of janitorial services to be provided, including locations and frequency
5. Term and Renewal: Duration of the agreement and conditions for renewal or extension
6. Payment Terms: Fees, payment schedule, invoicing requirements, and any adjustments
7. Service Provider Obligations: Key responsibilities including staff provision, equipment, materials, and compliance with laws
8. Client Obligations: Access provisions, facilities provided, and cooperation requirements
9. Health and Safety: Compliance with Indonesian safety regulations, PPE requirements, and handling of hazardous materials
10. Staff Requirements: Qualifications, training, uniforms, and compliance with Indonesian labor laws
11. Performance Standards: Quality metrics, inspection procedures, and reporting requirements
12. Insurance and Liability: Required insurance coverage and allocation of risks
13. Termination: Grounds for termination, notice periods, and consequences
14. Governing Law: Application of Indonesian law and jurisdiction
1. Environmental Management: Additional section for clients requiring specific environmental standards or certifications
2. Security Requirements: For facilities with special security needs or clearance requirements
3. Disaster Recovery: For critical facilities requiring continued service during emergencies
4. Subcontracting: Include if subcontracting is permitted, with conditions and approval requirements
5. Equipment Provision: Include if specific arrangements for equipment provision differ from standard terms
6. Specialized Cleaning: For facilities requiring specific cleaning protocols (e.g., clean rooms, medical facilities)
1. Schedule A - Service Specifications: Detailed cleaning schedules, tasks, and frequency for each area
2. Schedule B - Pricing and Payment Terms: Detailed breakdown of costs, rates, and any variable pricing elements
3. Schedule C - Performance Metrics: Specific KPIs, measurement methods, and reporting requirements
4. Schedule D - Staff Requirements: Detailed staffing levels, qualifications, and training requirements
5. Schedule E - Equipment and Materials: List of required equipment and approved cleaning materials
6. Schedule F - Site Rules and Procedures: Specific site requirements, access procedures, and safety protocols
7. Appendix 1 - Required Forms: Standard forms for reporting, inspections, and incident reports
8. Appendix 2 - Insurance Requirements: Detailed insurance specifications and certificates
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