tiktok���˰�

The Cancellation And Refund Letter is an essential document in Malta's consumer protection framework, designed to facilitate the formal process of terminating services or purchases and requesting refunds. This document is typically used when a consumer wishes to exercise their right to cancel a purchase or subscription, whether during the cooling-off period mandated by EU consumer protection laws or due to other valid reasons as per Maltese legislation. The letter should include comprehensive details about the transaction, clear cancellation intent, and refund requirements. It's particularly important in the context of Malta's dual compliance requirements with both national laws (such as the Consumer Affairs Act) and EU regulations. The document serves as a formal record of the request and can be crucial in case of disputes or legal proceedings. Its format and content are influenced by Malta's consumer protection framework, which provides specific timeframes for refunds and cancellation rights.

1. Sender Details: Full name, address, contact information, and customer/account reference number of the person requesting the cancellation

2. Date: Current date of the letter

3. Recipient Details: Company name, department (if applicable), and full address of the business receiving the cancellation request

4. Subject Line: Clear indication that this is a Cancellation and Refund Request

5. Product/Service Information: Specific details of the product or service being cancelled, including order numbers, purchase dates, and amounts paid

6. Cancellation Statement: Clear statement of intention to cancel, citing relevant consumer rights under Maltese law

7. Refund Request: Specific amount requested for refund and preferred refund method

8. Timeline Reference: Reference to legal timeframes for processing refunds under Maltese consumer protection laws

9. Closing: Professional closing statement, signature, and printed name