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The Complaint Letter To Real Estate Agent is a crucial document used when formal grievances need to be raised regarding real estate agent services or conduct in Malaysia. This document becomes necessary when informal resolution attempts have failed or when serious professional misconduct needs to be addressed. It must comply with Malaysian real estate regulations, particularly the Valuers, Appraisers, Estate Agents and Property Managers Act 1981 and the Estate Agency Practice Code. The letter serves as an official record of the complaint and can be used for escalation to regulatory bodies like the Board of Valuers, Appraisers, Estate Agents and Property Managers (BOVEAP) if necessary. It typically includes detailed documentation of the issues, supporting evidence, and specific requests for resolution, all structured to ensure effective handling within Malaysia's legal and regulatory framework.

1. Sender's Details: Full name, address, and contact information of the complainant

2. Recipient's Details: Real estate agent's name, company name, license number, and business address

3. Date: Date of the letter

4. Subject Line: Clear indication that this is a formal complaint with reference numbers if applicable

5. Introduction: Brief introduction identifying yourself and your relationship with the agent (e.g., client, potential buyer, seller)

6. Transaction Details: Specific details about the property transaction or service involved

7. Complaint Details: Clear and chronological description of the issues or problems encountered

8. Impact Statement: Description of how the agent's actions or inactions have affected you

9. Previous Communications: Summary of any previous attempts to resolve the issue

10. Requested Resolution: Clear statement of what action or remedy you are seeking

11. Closing: Professional closing with deadline for response and your signature