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A Complaint Letter To Supplier For Poor Packing is a crucial business document used when received goods have been compromised due to inadequate packaging standards. This document is particularly relevant in the Malaysian business context, where it must align with local commercial laws including the Consumer Protection Act 1999 and Sale of Goods Act 1957. The letter should be used when packaging issues have led to damage, potential damage, or increased handling risks for received goods. It typically includes detailed documentation of the packaging issues, photographic evidence, relevant order references, and specific requests for resolution. The document serves multiple purposes: formally notifying the supplier of the issue, creating a paper trail for potential legal purposes, and initiating the resolution process. It's particularly important in Malaysia where business communications often need to be formally documented for legal and regulatory compliance.

1. Sender's Details: Full company name, address, and contact information of the complainant

2. Date: Current date in formal business format

3. Recipient's Details: Full name, title, company name, and address of the supplier

4. Subject Line: Clear reference to the complaint regarding poor packing, including relevant order/delivery numbers

5. Opening Reference: Reference to the specific delivery/order and date of receipt

6. Problem Description: Detailed explanation of the packing issues encountered

7. Impact Statement: Description of how the poor packing has affected your business/operations

8. Evidence Reference: Reference to attached photographs, inspection reports, or other evidence

9. Resolution Request: Clear statement of what remedy or action you expect from the supplier

10. Closing: Professional closing with deadline for response and contact information