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The Full Block Style Complaint Letter is a essential business communication tool in the Nigerian commercial landscape, used when formal documentation of grievances is required. This document type follows strict formatting guidelines where all components align to the left margin, maintaining professional standards required by Nigerian business practice. It serves multiple purposes: documenting issues, requesting specific resolutions, and establishing a paper trail for potential legal proceedings. The letter should detail the complaint clearly, reference relevant transactions or incidents, and specify desired outcomes. Common uses include product defects, service failures, contract breaches, or professional misconduct. Understanding of Nigerian consumer protection laws and business communication standards is crucial for effective composition. The document can be utilized by both individuals and organizations, requiring careful attention to tone, detail, and legal implications.

1. Sender's Address and Contact Details: Complete address, phone number, and email of the complainant

2. Date: Current date in formal Nigerian format (DD/MM/YYYY)

3. Recipient's Address: Full name, title, organization, and complete address of the person/entity receiving the complaint

4. Subject Line: Clear, specific reference line indicating the nature of the complaint

5. Salutation: Formal greeting using the recipient's title and name

6. Introduction Paragraph: Brief statement identifying yourself and the specific issue being complained about

7. Main Complaint Details: Detailed explanation of the problem with relevant dates, transaction numbers, and specific incidents

8. Impact Statement: Description of how the issue has affected you or your business

9. Previous Contact Reference: Mention of any previous attempts to resolve the issue

10. Requested Resolution: Clear statement of what action you want taken to resolve the complaint

11. Closing Statement: Professional conclusion with expected timeframe for response

12. Complimentary Close: Formal closing phrase followed by your name and signature