The Client Agreement Form serves as a foundational document for establishing professional service relationships under Dutch law. It is designed for use when a service provider needs to formalize their relationship with clients, whether they are individuals or businesses. The document incorporates essential elements required by Dutch civil law and EU regulations, including GDPR compliance measures, consumer protection provisions, and specific service delivery terms. This agreement type is particularly important in the Netherlands' service-oriented economy, where clear contractual terms are crucial for business operations. The Client Agreement Form typically includes comprehensive sections covering service scope, payment terms, liability limitations, data protection, and dispute resolution mechanisms, all aligned with Dutch legal requirements and business practices.
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1. Parties: Identification of the service provider and client with full legal names, addresses, and registration details where applicable
2. Background: Context of the agreement and brief description of the business relationship
3. Definitions: Clear definitions of key terms used throughout the agreement
4. Services: Detailed description of services to be provided, including scope and deliverables
5. Duration and Termination: Term of the agreement, renewal provisions, and termination conditions
6. Fees and Payment: Payment terms, fee structure, invoicing procedures, and payment methods
7. Obligations of Service Provider: Responsibilities and commitments of the service provider
8. Client Responsibilities: Obligations and commitments required from the client
9. Data Protection and Privacy: GDPR compliance measures and data handling procedures
10. Confidentiality: Provisions for protecting confidential information of both parties
11. Intellectual Property: Ownership and usage rights of intellectual property
12. Liability and Indemnification: Limitation of liability and indemnification provisions
13. Force Majeure: Provisions for unforeseen circumstances preventing performance
14. Governing Law and Jurisdiction: Specification of Dutch law application and jurisdiction for disputes
15. General Provisions: Standard clauses including severability, entire agreement, and amendments
1. Service Level Agreement: Detailed performance metrics and service standards, include when specific service levels need to be guaranteed
2. Insurance: Insurance requirements and coverage details, include for high-risk or regulated services
3. Compliance with Industry Standards: Specific industry regulations and standards, include for regulated industries
4. Sub-contractors: Rules regarding use of sub-contractors, include when sub-contracting is likely
5. Change Management: Procedures for changing service scope or requirements, include for complex or long-term services
6. Training and Support: Details of training and support services, include for technical or complex services
7. Disaster Recovery: Business continuity and disaster recovery procedures, include for critical services
8. Exit Management: Procedures for contract termination and transition, include for complex service relationships
1. Schedule 1 - Service Specification: Detailed technical specifications of services to be provided
2. Schedule 2 - Fee Schedule: Detailed breakdown of fees, rates, and payment terms
3. Schedule 3 - Service Levels: Specific performance metrics and measurement criteria
4. Schedule 4 - Data Processing Agreement: GDPR-compliant data processing terms and procedures
5. Schedule 5 - Contact Details: Key contacts and escalation procedures
6. Appendix A - General Terms and Conditions: Standard terms and conditions in compliance with Dutch law
7. Appendix B - Security Requirements: IT and physical security requirements and procedures
8. Appendix C - Change Request Form: Standard form for requesting changes to services or terms
Authors
Relevant legal definitions
Clauses
Relevant Industries
Professional Services
Consulting
Information Technology
Financial Services
Marketing and Advertising
Healthcare Services
Education and Training
Legal Services
Business Advisory
Real Estate Services
Creative Industries
Engineering Services
Environmental Services
Research and Development
Telecommunications
Relevant Teams
Legal
Compliance
Business Development
Account Management
Client Relations
Operations
Sales
Customer Success
Risk Management
Administration
Contract Administration
Project Management
Relevant Roles
Legal Counsel
Contract Manager
Business Development Manager
Account Executive
Client Relations Manager
Compliance Officer
Risk Manager
Operations Director
Managing Partner
Chief Executive Officer
Sales Director
Project Manager
Service Delivery Manager
Customer Success Manager
Administrative Director
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