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1. Parties: Identification of the service provider and the client, including full legal names, addresses, and any relevant registration numbers
2. Background: Context of the agreement and brief description of why the parties are entering into this retainer arrangement
3. Definitions: Clear definitions of key terms used throughout the agreement
4. Scope of Services: Detailed description of the services to be provided under the retainer arrangement
5. Term and Renewal: Duration of the agreement and conditions for renewal
6. Retainer Fee and Payment Terms: Monthly fee amount, payment schedule, method of payment, and any adjustments
7. Service Provider's Obligations: Detailed responsibilities and commitments of the service provider
8. Client's Obligations: Responsibilities and commitments of the client, including providing necessary information and access
9. Confidentiality: Provisions regarding handling of confidential information
10. Intellectual Property: Ownership and rights to any work product or materials created
11. Termination: Conditions and process for terminating the agreement
12. General Provisions: Standard clauses including governing law, notices, entire agreement, and amendments
1. Non-Competition: Restrictions on competing activities, used when sensitive industry knowledge is involved
2. Force Majeure: Provisions for unforeseen circumstances, particularly relevant in long-term arrangements
3. Insurance: Requirements for professional liability insurance, relevant for high-risk services
4. Data Protection: Specific provisions for handling personal data, required when personal information processing is involved
5. Dispute Resolution: Specific procedures for resolving disputes, including mediation or arbitration provisions
6. Service Levels: Specific performance metrics and standards, useful for technical or specialized services
7. Subcontracting: Terms regarding the use of subcontractors, if relevant to the service arrangement
1. Schedule A - Scope of Services: Detailed breakdown of services, including specific deliverables and timeframes
2. Schedule B - Fee Schedule: Detailed breakdown of fees, including any variable components or additional charges
3. Schedule C - Service Levels: Specific performance metrics and standards for service delivery
4. Schedule D - Key Personnel: List of key personnel assigned to provide the services
5. Appendix 1 - Communication Protocol: Procedures for regular communication and reporting
6. Appendix 2 - Confidentiality Agreement: Detailed confidentiality terms and procedures
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