The Maintenance Agreement is essential for establishing clear parameters for ongoing maintenance services in Singapore. This document is commonly used when property owners or managers need to engage professional maintenance services for regular upkeep, repairs, and preventive maintenance. The agreement must comply with Singapore's robust regulatory framework, including Building Maintenance and Strata Management Act requirements. It typically includes detailed service specifications, performance standards, pricing structures, and compliance obligations, providing both parties with clear guidelines and protections.
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1. Parties: Identification of the service provider and client/property owner
2. Background: Context of the agreement and brief description of the property/facility requiring maintenance
3. Definitions: Key terms used throughout the agreement including relevant Singapore statutory definitions
4. Scope of Services: Detailed description of maintenance services to be provided in compliance with Singapore regulations
5. Term and Renewal: Duration of agreement and renewal provisions
6. Fees and Payment Terms: Maintenance fees, payment schedule, and related terms including GST provisions
7. Service Provider Obligations: Key responsibilities including compliance with Building Maintenance and Strata Management Act, Building Control Act, and Workplace Safety and Health Act
8. Client Obligations: Responsibilities of the property owner/client including access and cooperation requirements
9. Performance Standards: Required quality levels and KPIs in accordance with BCA and SCDF requirements
10. Termination: Conditions for ending the agreement and post-termination obligations
1. Emergency Services: Terms for emergency maintenance services and response times as per SCDF requirements
2. Data Protection: Compliance with Personal Data Protection Act (PDPA) requirements
3. Environmental Compliance: Environmental protection measures in accordance with NEA guidelines
4. Subcontracting: Terms for engaging subcontractors and ensuring their compliance with Singapore regulations
1. Schedule of Services: Detailed breakdown of maintenance tasks and frequencies aligned with Singapore standards
2. Price Schedule: Detailed pricing for different services including GST calculations
3. Service Level Agreement: Specific performance metrics and standards as per industry requirements
4. Equipment List: Inventory of equipment covered under maintenance with relevant certifications
5. Maintenance Schedule: Timeline of planned maintenance activities
6. Health and Safety Procedures: Safety protocols in compliance with Workplace Safety and Health Act
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